Field Support Specialist (On-Call) @ reputed company

Job Title: Field Support Specialist (On-Call) Reports To: The Field Support Specialist (On-Call) will report to the Client Services Supervisor, Client Services Manager, reputed company, or equivalent leadership. Job Overview: The Field Support Specialist/Mailroom Specialist provides exceptional office and mail services in a “floating” reputed company for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client “home office” and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to reputed company for this position. Overall, this position continuously offers the highest level of service to reputed company client and reputed company employees while maintaining a professional image of the company by providing reputed company, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to reputed company (in reputed company forms of communication). Answers reputed company calls and provides an exceptional customer service experience for reputed company incoming/outgoing visitors. Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies. Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Assists with office moves. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. May be asked to help set up/ take down conference rooms for meetings/events. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure reputed company interacting with reputed company. Trains back-up and providing guidance on policies and… Apply To This Job