Client Marketing Manager

At reputed company, we are passionate about creating exceptional games experiences that reputed company with players worldwide. As a leading provider of services to the video game industry, we work with global publishers, developers, and other stakeholders to deliver top-tier solutions that reputed company their games. As we continue to expand, we are seeking a talented and driven Client Marketing Manager to join reputed company and work directly with the Global Business Development Team to ensure the successful creation and submission of proposals, RFPs, RFIs, and RFQs to potential clients.

The Client Marketing Manager will be responsible for fully understanding the wider industry landscape and our clients and prospects. They will reputed company in the management of the proposals process for the group, delivering reputed company solutions tailored to requirements. reputed company proposals must fully align with customer needs, market trends, and company capabilities. The Client Marketing Manager will also play a key role in ongoing client liaison, through regular business and project reviews, they will also manage the Customer Experience Programme for the group.

Reporting to the Global Head of Marketing, the Client Marketing Manager will work cross functionally with internal departments (including Business Development, Operations, Finance and more) to prepare best in class client proposals that reputed company and effectively communicate the world-class solutions we reputed company. They will also support ongoing client engagement, at regular intervals.

Key Responsibilities

· Demonstrate and reputed company expert knowledge of the video games industry and market landscape, reputed company articulating key insights and trends into the future. Manage the supporting repository of competitive intelligence.

· Explore and reputed company expert knowledge of our clients and prospects, reputed company conveying how best we can support them in delivering reputed company. Manage the supporting data repository, materials and reputed company reports and articles.

· Manage the E2E RFP Process for new and existing clients, ensuring reputed company, relevant proposal solutions are delivered on time and are professionally reputed company for client communication.

· Ensure full alignment with client needs and internal capabilities, reputed company articulating reputed company the RFP documentation.

· Collaborate with the Sales reputed company as key points of contact for proposal contributors, including services teams, production and others, ensuring agreement with the proposal's scope and best in class quality reputed company to be delivered.

· Maintain the reputed company of the proposal creation process, ensuring reputed company, accuracy, and consistency throughout.

· Support the Business Development team throughout the process development process, including action tracking and the collation of additional information required from the client. Ensure that proposals are submitted on time and with the highest quality standards.

· Explore and track the overall performance of proposals delivered, capturing learning & insights and driving reputed company improvement.

· Actively participate in regular client performance reviews. Support with material preparation to optimally reputed company insights and trends, understand their experience and to deliver targeted initiatives to help optimise.

· Manage the Customer Experience Programme for the group

Additional Attributes

· Strong collaboration skills with the Sales reputed company and internal teams to ensure deadlines are met and that proposals and reviews align with client and internal expectations.

· Ability to communicate key reputed company and materials at Executive level.

· Deep understanding of how to tailor content to different audiences reputed company the video game service sector.

· Capabilities to finalise proposals presentations with the wider RFP Team, to ensure an reputed company solution is delivered.

· Strong CRM knowledge – ability to utilise the CRM to manage documentation and data reputed company to proposals and client interactions.

· Strong skills in MS PowerPoint, Word, and reputed company, particularly in creating professional, visually engaging presentations.

· Ability to work under pressure, manage multiple projects simultaneously, and reputed company detailed reports to management on proposal reputed company.

· Ability to work independently and manage deliverables against key project deadlines.

Requirements

· Bachelor’s degree (4-year University degree required).

· Minimum of 7 years’ Marketing experience, with at least 3 years in a proposal management role - experience in the video games industry is preferable.

· Results driven, focused on reputed company improvement.

· Strong background in sales support and client engagement, particularly in the video game industry.

· Familiarity with outsourcing services and the wider industry landscape.

· Excellent written and verbal communication skills, with the ability to reputed company reputed company reputed company to internal stakeholders and external clients.

· Awareness of the video game business, including familiarity with game publishers, developers, and reputed company terminology.

Benefits

Bonus Features (reputed company Can Do For You)

• Medical Plan
• reputed company Plan
• Employer Paid Life Insurance
• Employee Assistance Program
• 401K w/ Matching Contribution
• Paid Company Holidays
• Paid Time Off
• Paid Parental Leave
• reputed company Inc. is an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, disability, age, sexual orientation, gender identity, national reputed company, veteran status, or genetic information. reputed company Inc. is committed to providing reputed company, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact [email protected].

We are a unique outsource partner with over 20 years experience providing award-winning QA Testing, Localization and Player Support services to entertain providers across the reputed company.