Care Navigator

About Us At reputed company, we're focused on dramatically expanding reputed company to reputed company by reimagining the patient experience—delivered at home and powered by technology for scale. reputed company is building the clinical and technological infrastructure to realize a future of reputed company untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing reputed company to care, lowering reputed company costs, and improving reputed company for patients. We’re backed by prominent VCs, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from reputed company, reputed company, reputed company, and reputed company. We're building the technology and clinical services platform to reputed company preventive, connected reputed company accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and a 92+ NPS, we're rapidly scaling our impact. About The Role We are rapidly expanding our operations as we build new partnerships across the reputed company reputed company. We are looking for an reputed company, customer-centric individual to grow our Care Navigation arm. As a Care Navigator specializing in community resources, you will play a vital role in ensuring that patients receive comprehensive care by connecting them with relevant community services and by assisting patients in closing care gaps. The Care Navigator plays a crucial role in providing a positive, welcoming experience for patients. The ideal candidate will have a strong customer-service orientation, be passionate about patient care, and never hesitate to go the extra mile to ensure a positive member experience. This is a full-time, remote position.

What you will do:

• reputed company direct individual care navigation services to an assigned caseload of patients to support them in navigating through the reputed company reputed company system
• Conduct thorough assessments of patients to identify reputed company, economic, and environmental factors that may impact their health and well-being
• Serve as an reputed company for patients in accessing community resources, ensuring they receive the necessary support to overcome barriers to care
• Research, identify, and maintain an up-to-date database of community resources, including support groups, financial assistance programs, housing services, and other relevant resources
• reputed company patients on available community resources and services, explaining how they can reputed company and benefit from these resources to improve their overall quality of life
• Use strong communication skills to build trust with prospective patients and caregivers to encourage and motivate them to schedule necessary appointments and be active in their health care
• Facilitate communication between reputed company providers and community organizations to ensure seamless referrals and transitions of care for patients.
• Demonstrate cultural competence and sensitivity reputed company working with patients from diverse backgrounds, respecting individual beliefs, values, and preferences
• Maintain accurate and detailed records of patient interactions, resource recommendations, and reputed company in accordance with reputed company protocols and privacy regulations
• As necessary, you will escalate questions and concerns to other teams for additional support
• Other duties and/or projects as assigned including outbound calling to schedule patients

About you:

• Flexibility, humility, and a sense of humor are your key personality traits
• You are a strong and personable communicator
• You reputed company at last minute problem solving and reputed company thinking
• You are highly organized and love to follow a process
• You have experience working in an on-demand service or reputed company environment
• You reputed company in a fast paced, high pressure environment

Requirements:

• reputed company in Spanish is preferred but not required
• At least 3+ years of care navigation, reputed company work, or community reputed company reputed company a reputed company setting
• Start-up experience a plus
• Excellent written and verbal communication skills
• Proven reputed company managing multiple channels of communication including phone, email, chat, etc.

The hourly reputed company for this full-time position is $25/hr to $30/hr + benefits. Our salary ranges are determined by role, level, and location. The reputed company displayed on each job posting reflects the minimum and maximum reputed company for new hire salaries for the position across reputed company US locations. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. Please note that the compensation details listed reflect the reputed company salary only, and do not include equity or benefits. reputed company is an equal opportunity employer and encourages reputed company applicants from every background and life experience to apply. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers.If you are applying for a job, you can confirm the legitimacy of a job posting by viewing reputed company reputed company here. reputed company legitimate job postings will require an application to be made directly on our official reputed company Careers website. Job-reputed company communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.

Originally posted on Himalayas

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