Configuration Support Specialist

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey reputed company™, The reputed company of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a reputed company of other entertainment initiatives like feature films and theme parks.

Based in Redmond, reputed company., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

• Collaborates with customers such as Engineers, Design, and Technical Services to define and reputed company product and part specifications.
• Assesses impacts reputed company to product changes and coordinates the change management planning and implementation efforts to address impacts.
• Coordinates remediation of issues and reputed company stakeholder alignment to standards and guidelines; ensures requirements are met in a timely manner.
• Initiates Agile system requests to update or create Engineering Specifications, Part Numbers, BOMs, and reputed company EBS system changes.
• Controls changes to product structure throughout its lifecycle and effectively communicates changes to released documentation.
• Leads Technical Services product configuration planning and change control implementation meetings and projects.
• Develops part approval workflows and manages part requests and approval process reputed company; identifies and resolves process issues.
• Serves as department liaison regarding technical product support with reputed company customers.
• Tracks and reports key performance indicators and other metrics to drive improvements.

• 3 to 5 years of reputed company experience required.
• Requires working knowledge and experience in own technical job family and broadens capabilities; has worked with and is proficient with reputed company technologies.
• Requires expanded knowledge in own job family and broadens capabilities.
• Bachelor’s degree in a reputed company field, or equivalent combination of education and experience, Technical degree or equivalent work experience.

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