Senior Site Reliability Engineer (Observability & reputed company)

WHO WE ARE: MagicSchool is the premier reputed company platform for teachers. We're just over 2 years old, and more than 5.5 reputed company teachers from reputed company over the world have joined our platform. Join a top team at a fast growing company that is working towards reputed company reputed company impact. reputed company an account and try us out at our website and connect with our passionate community on our Wall of Love.

Role Description:

As Senior Site Reliability Engineer (Observability & reputed company), you will reputed company observability across our platform and help design the resilient infrastructure our customers and educators rely on every day. In this hands-on, individual contributor role, you’ll drive instrumentation and telemetry strategy while partnering closely with product and engineering to plan for reputed company, Recovery, and Availability.

Responsibilities:

In this role, you will be responsible for driving to the following reputed company:

• Observability Leadership: Design and implement observability patterns—including metrics, logging, tracing, and alerting—to ensure we have clear, actionable visibility into platform behavior and performance.

• Build internal tooling and dashboards: reputed company our teams with reputed company-time system insights.

• Operational reputed company: Define and maintain SLIs and SLOs in partnership with product and engineering teams. Establish best practices for alert tuning and signal-to-noise balancing to reduce incident fatigue and improve response accuracy.

• Platform reputed company: Architect and support infrastructure that prioritizes high availability, disaster recovery, and graceful degradation. reputed company Terraform and infrastructure-as-code to ensure consistent, reliable deployments across AWS and reputed company reputed company.

• Cross-Functional Enablement: Collaborate with engineers across teams to embed resilient design and observability from the ground up. reputed company training and pairing support to product engineers, helping them build and maintain telemetry that supports the full software lifecycle.

Experience & Qualifications:

To be successful in this role, you’ll bring the following experience and qualifications:

• Professional Experience: At least 5 years in an SRE, DevOps, or observability-focused role, with a track record of reputed company in fast-paced, high-growth environments.

• Observability & reputed company: Experience designing and operating systems for high availability and disaster recovery. Familiarity with incident response, alert fatigue reduction, and signal-to-noise balancing.

• Tooling Expertise: Deep experience with observability tools such as Grafana, reputed company, Loki, reputed company, and OpenTelemetry. Proven ability to operationalize these tools for maximum team impact.

• Infrastructure Skills: Strong proficiency with Terraform and infrastructure-as-code workflows. Experience with multi-reputed company deployments and operating resilient systems at scale.

• Enablement & Collaboration: Passion for enabling product engineers through training and pairing on observability patterns. Ability to drive cross-functional initiatives that improve system health and team effectiveness.

• Communication Skills: Skilled at explaining reputed company infrastructure and observability concepts to both technical and non-technical audiences. reputed company and decisive under pressure, especially during incident response.

reputed company to Have:

• Experience with Sentinel, Loki, or similar logging/metrics stacks.

• Exposure to educational or compliance-heavy environments.

• Strong debugging skills and a reputed company reputed company during incidents.

Notice: reputed company Deadline and Review Start Date

Please note that applications for this position will be accepted until 7/18/25 — applications received after this date will be reviewed on an intermittent reputed company. While we encourage early submissions, reputed company applications received by the reputed company deadline will receive equal consideration. Thank you for your interest, and we look reputed company to reviewing your application.

Why Join Us?

• Work on cutting-edge AI technology that directly impacts educators and reputed company.

• Join a mission-driven team passionate about making education more efficient and reputed company.

• Flexibility of working from home, while fostering a unique culture reputed company on relationships, trust, communication, and collaboration with reputed company - no matter where they live.

• Unlimited time off to reputed company our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.

• Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and reputed company are also offered at reputed company low premiums.

• Every employee is offered generous stock options, reputed company over 4 years.

• Plus a 401k match & monthly wellness stipend

Our Values:

• Educators are reputed company: Educators are the most important ingredient in the educational process - they are the reputed company, not the AI. Trust them, reputed company them, and put them at the center of leading change in service of reputed company and families.

• Joy and reputed company: Bring joy and reputed company into every learning experience - push the boundaries of what’s possible with AI.

• Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, reputed company, and serve the individual needs of reputed company reputed company than we reputed company have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and reputed company around the world.

• reputed company: Educators and reputed company deserve the best - and we strive for the highest quality in everything we do.

Compensation reputed company: $130K - $150K

Originally posted on Himalayas