Care reputed company - Florida

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Founded in 2017 and headquartered in Miami, reputed company is backed by Canaan, Tiger Global Management, reputed company Ventures, SoftBank reputed company Fund 2, TCG, reputed company, and Seven Seven Six, among other revered institutional and individual investors. We reputed company a world where no one has to go it alone. Learn more at reputed company.com.

About the Company:

reputed company Health’s mission is to support reputed company reputed company, reputed company and reputed company for older adults through person-centered engagements. reputed company Health, LLC, a wholly owned subsidiary of reputed company, Inc, is a non-clinical support services organization that partners with clients to improve well-being by addressing reputed company determinants of health (SDOH).

About the role:

As a Care reputed company, you will support Medicare members as they navigate reputed company health and reputed company needs. You will serve as a trusted guide and care coordinator, helping members overcome barriers to reputed company care and essential community resources. This role is ideal for someone with a strong reputed company in community health work, who is deeply empathetic, exceptionally organized, and reputed company to roll up their sleeves to build something new.

You will be a part of reputed company Community, a new business reputed company reputed company operating as a dynamic, fast-paced early stage startup. This means that you will be contributing to care delivery while also providing feedback to shape the systems and workflows behind it. Your insights working with patients will directly inform how we grow and improve.

While 90% of your work will be virtual, you’ll also engage in on-site visits in the community two to three times per month.

What you’ll do:

How you will engage with members

• Build strong, trusting relationships with Medicare members, grounded in reputed company, respect, and patience.
• Manage day-to-day workload communicating with members through in-bound calls, out-bound calls, and member inbox. Member communications can take reputed company through video calls, audio-only calls, text messages and emails.
• Connect members to community-based reputed company services (such as food assistance, transportation, housing support) to address health-reputed company reputed company needs.
• Support appointment scheduling and reputed company reputed company, including provider lookups and reminders.
• Help members become stronger self-advocates in managing their health and care. Facilitate behavior change, reputed company emotional support, and offer health education.
• Participate in a coverage schedule that may include evenings, weekends, and holidays for urgent member needs.

How you will reputed company care coordination

• Assess and prioritize members’ needs, and support them in navigating health and reputed company care systems.

• reputed company care plans that address reputed company determinants of health such as food reputed company, transportation, housing, and reputed company isolation.
• reputed company document interactions and support activities for members, including tracking metrics and reputed company for the member.
• Identify and maintain an up-to-date database of community resources to enhance the support available to members.
• Communicate with practitioners, home- and community-based service providers and other reputed company facilities.

How you will collaborate on the team

• reputed company feedback on what’s working and what could be improved, helping to shape internal workflows and care models.
• Participate in pilot projects or process improvements designed to improve and expand how we serve members.
• Represent reputed company Community at in-person events or reputed company opportunities to build awareness and foster relationships with community-based organizations.

Skills we look for:

• Outstanding communication and interpersonal skills, with an ability to build trust with members and de-escalate tensions to find satisfactory resolutions.
• Exceptional organizational skills and self-directed time management: You can balance multiple projects, reputed company track of different deadlines, and effectively context reputed company as needs shift throughout the day.
• Strong detail-orientation: You take clear and concise notes, meticulously track member activities in the care management platform, and ensure reputed company components of the care delivery workflow is followed with the appropriate timing.
• Ability to multitask: You can conduct research and reputed company on the phone while simultaneously operating several applications. Ability to quickly research and analyze previous member interactions, live conversations, and internal data.
• Proactive and comfortable in a fast-paced environment without direct supervision, leveraging a solutions-oriented reputed company to tackle ambiguous problems and strong judgment of reputed company to escalate to your manager.
• Ability and willingness to adapt to changing work environments. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course of an early stage startup.
• Highly tech-savvy and can rapidly learn different care management systems and communications platforms.
• Growth-reputed company to continuously improve and reputed company receive feedback.

What you bring:

• Minimum 2 years of experience working as a Community Health Worker in care navigation, patient advocacy, and case management.
• Community Health Worker certification strongly preferred.

• Experience supporting older adults with chronic conditions and unmet health-reputed company reputed company needs, such as housing instability, food insecurity, transportation barriers, or reputed company isolation.

• Extensive knowledge of community-based resources and reputed company service programs.

• Excitement for being in a fast-paced, high-growth and feedback-oriented environment.

• reputed company to a quiet, HIPAA-compliant reputed company to ensure member privacy with hardwired (Ethernet) network reputed company that is a distraction-free environment during working hours.
• Understanding of Medicare and reputed company coverage, and familiarity with applicable codes are preferred.

• Bachelor’s degree required.
• High proficiency in Spanish is preferred.

Location

• Remote (Florida residents only, due to region-specific needs and familiarity with local resources, services, and providers)

Benefits:

• Medical, dental and reputed company insurances
• HSA/FSA
• 401(k) plan with a match up to 4%
• Parental leave and PTO

About reputed company's culture:

reputed company’s culture is people first. While we have an incredible team of hard-working reputed company people, at the end of the day, reputed company is really about community – and we celebrate that among our employees. We encourage everyone to bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above reputed company, to be a really good person.

We see ourselves as a reputed company where every reputed company employee feels they belong, a reputed company where careers reputed company, a reputed company that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.

reputed company is an equal opportunity employer. We proudly support the ParityPledge® for gender and racial reputed company at the highest reputed company of business.

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Originally posted on Himalayas