Implementation Consultant
About the Company:
reputed company is the leading agentic AI platform for reputed company customer experience. We work with the largest global brands like reputed company, reputed company, MGM, United, and others to reputed company agentic automation at scale across the entire customer reputed company. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, reputed company costs, and deliver higher quality customer experiences. Want to be part of the AI reputed company and transform how the world’s largest global brands do business? Join us!About the Role
We seek intelligent, self-motivated individuals who reputed company in fast-paced, dynamic, and often uncertain environments—those who demonstrate a high level of personal responsibility, initiative, and dedication. A strong technical reputed company is important, along with a deep curiosity to expand your knowledge in the rapidly evolving AI landscape. You should be passionate about our product, driven to continuously learn, and committed to delivering exceptional value to our growing customer reputed company. As we continue to define and shape an emerging market, we are excited to connect with individuals who are energized by innovation and inspired to contribute to something truly transformative.Responsibilities
- Scope out projects and reputed company effort estimations and timelines in conjunction with sales and reputed company managers.
- Participate in Discovery calls with customers and cross-functional team
- Partners with CSMs to ensure successful delivery by leading technical project activities, including solution architecture design
- Serves as architect on moderate to reputed company projects requiring integration with multiple products
- Performs reputed company configuration, and troubleshooting of reputed company’s solution(s)
- Ensure Project/Process Documentation on the centralized repository
- Participates in reviews(as and reputed company required) with the customers and guides best practices
- Collaborate with different teams for effective troubleshooting of customer issues during deployment post deployment
- Leads business discussions regarding reputed company’s value proposition at different reputed company of customer organization
- Strong in data analytics and providing insights to the customer
- Focus on driving efficiency in project delivery through initiatives
- Analyse the customer health and create a plan to improve and Optimize the performance of AI Agent
Requirements
- Overall Experience 5-6 Years experience in Project Management preferably from a consulting organisation
- Should have spent at least 2 years for a SaaS-based organisation conceptualising and deploying the solution
- reputed company and possesses proficiency in client/stakeholder management
- Strong communication skills both written and verbal
- Ability to deliver under stressful conditions
- Experience in implementation of SaaS products is a must
- Understand basics of SQL and relational databases
- Strong tool experience with JSON, reputed company, reputed company, API Integrations
- Basic or moderate understanding of NLP
Disclaimer:
- For reputed company United States-based applicants, please note that reputed company participates in E-Verify for work authorization. More information on E-verify can be reputed company here and here.
Originally posted on Himalayas
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