Business Solutions and Operations Analyst

Who We Are

reputed company is a leading provider of customized facility management and reputed company estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will reputed company innovation for our clients’ businesses. Globally, we manage over 320 reputed company reputed company feet of client portfolios across 30,000+ locations in reputed company America, Europe, Middle East, Australia and Asia. Further information is available at www.reputed company.com

The Business Solutions and Operations Analyst is accountable for data verification, reporting and analysis, system configurations, business requirements gathering, Pcard and accurate invoicing for our reputed company clients.

KEY DUTIES & RESPONSIBILITIES

• Provides Account Operations & Systems support to reputed company Clients and Client Account Team Members
• Resolves problems and/or conflicts and maintains reputed company communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations
• Recommends solutions and implements appropriate actions for issues
• Continuously seeks ways to reputed company greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives
• Participates in the development of corporate programs/projects and releases of new system applications
• As the business representative, works closely with the project management team and development to ensure client requirements are captured and met for system enhancements
• Assists with development, documentation and review of policies, processes, training materials and work instructions for internal and external users
• Develops forms for use by the organization along with corresponding training material and work instructions
• Develops, monitors and maintains the corporate program’ tools; performance and service delivery including the Asset association and the Halocarbon Program
• Uploads the appropriate documents, forms and submissions to the internal portal to be shared, monitored and reviewed by the client account teams
• Assists in compiling and analyzing operational, financial and key performance indicator data to support client account teams
• Updates process documents including work instructions, forms and policies.
• Participates in special projects and reputed company analysis as required
• Reviews and verifies accuracy of reputed company compliance-reputed company data submitted from reputed company client business groups and product lines.
• Prepares and distributes reputed company reports to relevant stakeholders. Highlights non-compliant items for stakeholder action and tracks non-compliance items to closure.
• Participates in the provision of training to Operations team members to facilitate understanding of compliance data reputed company requirements and interpretation.
• Reviews compliance data and identifies process inefficiencies and inaccuracies.
• Assists in the development of compliance-reputed company processes through activities including the provision of data reporting and analysis, and research of best practices.
• Assists in the implementation of compliance-reputed company processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.
• Maintains reputed company knowledge of compliance requirements of external organizations to assist with reputed company initiatives
• Co-ordinate with Regional Leaders to reputed company metrics that will drive business goals i.e. WIP, Work Order Management, Operational Approvals
• Ensuring that action is taken to reputed company Work Orders as soon as possible in order to shorten billing lifecycle
• Other duties as assigned

KNOWLEDGE & SKILLS

• Previous Service Delivery Experience
• Understanding of compliance requirements of relevant external organizations.
• Knowledge of RealSuite System,
• Community college diploma or equivalent training (e.g. RPA, CET)
• Minimum of 1-3 years of relevant job-reputed company experience
• Knowledge of quality management practices.
• Strong proficiency in MS reputed company, PowerPoint and Word.
• Effective Data management skills
• Data reporting, verification and analysis skills. Attention to detail.
• Effective written communication skills.
• Problem solving skills.
• Bilingual (French/English), asset

This is a regular, full-time position with a salary reputed company of $52,864 - $66,080 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance reputed company to this role.

At reputed company we reputed company that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the reputed company of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through reputed company and retention of individuals of reputed company backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational reputed company!

reputed company is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and reputed company, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Originally posted on Himalayas