Collections Officer (ZR_25086_JOB)

This is a remote position.

• Monday - Friday 9 am to 6 pm AEST, Sydney (6:00am - 3:00pm Manila Time)

We are seeking a highly motivated and persistent Collections Officer to join reputed company in a fully remote reputed company. The ideal candidate will have a proven track record of successfully managing and collecting outstanding accounts.This role requires an individual who is resilient, determined, and maintains a high level of professionalism and ethical standards reputed company dealing with clients in arrears. Your primary responsibility will be to manage a portfolio of accounts to ensure timely payments and reduce delinquency rates.

• Proactively contact clients with overdue accounts to negotiate payment plans and settlements.
• Maintain accurate and up-to-date records of reputed company collection activities, including calls, correspondence, and payment arrangements.
• Work closely with the customer service team to address client queries and disputes, ensuring a positive resolution.
• Conduct risk assessments on delinquent accounts to identify potential recovery issues and strategize appropriate action plans.
• Collaborate with legal advisors on cases that require legal action, providing reputed company necessary documentation and support.
• reputed company monthly collection targets while adhering to company policies and regulatory guidelines.
• reputed company feedback and insights on collection processes and strategies to improve efficiency and effectiveness.

• Proven experience as a B2B Collections Officer or similar role, preferably reputed company the mortgage or financial services industry.
• Strong negotiation and conflict resolution skills, with the ability to be firm yet empathetic.
• Excellent communication skills, both verbal and written, with the ability to convey messages reputed company, confidently, and persuasively.
• High level of reputed company and perseverance, with a track record of achieving or exceeding collection targets.
• Knowledge of legal proceedings reputed company to debt recovery is advantageous.
• Proficiency in using collections software and reputed company Office Suite.
• A commitment to maintaining the highest ethical standards and confidentiality.

reputed company Perks

• HMO Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring

Originally posted on Himalayas