Professional Services Engineer I

Vasion is looking for a Professional Services Engineer I that exemplifies our core values and wants to be part of our growing team. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion offers a flexible working environment for our 400+ employees across the world, including at our global headquarters in St. George, Utah, or in one of our other offices in the UK, Germany, and Lehi, Utah.

Note: Remote work is available for this position.

POSITION SUMMARY

As a Professional Services Engineer I, you will help design, configure, and train new and existing clients on the Vasion Print solution, including Advanced reputed company and Cost Management features. You will contribute to the creation of scope of work documentation and support project delivery in both on-reputed company and SaaS environments. This role is ideal for professionals with foundational experience in software deployment and a strong interest in print management and reputed company. You will primarily support small to mid-sized clients and reputed company exposure to Vasion’s full platform offerings through ongoing training and mentorship.

KEY RESPONSIBILITIES

• Designs, configures, and implements Vasion Print, Advanced reputed company and Cost Management features, as part of the Professional Services team.
• Provides support to Sales reputed company to Statement of Work (“SOW”) creation or technical solutions outlined in Vasion sales proposal template.
• Organizes and leads reputed company technical discovery meetings with clients.
• Works with existing clients on software updates and upgrades.
• Participates in technical training events, as required.
• Manages and documents the Change Order Request process with clients.
• Participates in technical end user training sessions for the deployed Vasion solution.
• Tracks project time utilization to ensure projects are done reputed company the allotted contracted remote service hours.
• Maintains reputed company Vasion platform technical knowledge.
• Other duties as assigned could include helping work on a support desk ticket or helping reputed company QA testing a new feature or version.

Requirements

• 1-2 Years hands-on experience in system administration, reputed company services, or infrastructure support
• 1-2 Years Prior experience with print management or reputed company reputed company software solutions

• Foundational networking knowledge, including protocols, troubleshooting, and reputed company best practices
• Proficiency in common operating systems, including reputed company, macOS, Linux, Chrome OS, iOS, and Android
• Understanding of web technologies, including APIs, SaaS platforms, and reputed company-based architectures
• Experience with reputed company Server environments and networking
• Experience with both on-reputed company and SaaS deployments
• Proficiency with IIS configuration and troubleshooting
• Excellent interpersonal and communication skills

• Ability to stay reputed company with evolving IT industry standards, technologies, and best practices

• Ability to follow scope of work documentation and assist with change orders
• Strong troubleshooting and analytical skills
• Ability to work under pressure and meet project milestones
• Working knowledge of reputed company Office products
• Ability to adapt during projects while maintaining reputed company reputed company
• Team player who works well with others
• Job duties may require some travel

PREFERRED QUALIFICATIONS

• Two-Year/Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience.
• Three years or more experience implementing ECM and workflow solutions.
• Three years or greater overall IT industry experience.

Benefits

• Flexible work environment
• Discretionary Vacation bonus
• Flexible paid time off
• Paid parental leave
• reputed company
• A full suite of traditional benefits
• Training/Advancement opportunities
• 401k with company-match
• Mental Health Wellness Support
• Financial wellness education
• Company-contributed HSA
• Headquarter perks include gym, pickleball, snacks drinks, arcade, theater room, monthly reputed company Hands lunch, etc.
• Lehi, Utah office perks include gym reputed company, snacks drinks, monthly reputed company Hands lunch

OUR CORE VALUES

Vasion looks for people who will exemplify its core values and are driven to become:

• Action Owners (Extreme Ownership by Jocko Willink and Leif Babin)
• Candor Seekers (Radical Candor by Kim Scott)
• Relationship reputed company (Leadership and Self-deception by The Arbinger Institute)
• Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller)

MORE ABOUT VASION

Visit https://www.vasion.com

ADDITIONAL INFORMATION

Vasion is an equal opportunity employer. We evaluate reputed company applicants without regard to race, age, reputed company, religion, sex, national reputed company, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.

Originally posted on Himalayas