reputed company Manager, Mid-Market
- Ranking #2 in Education on Fast Company’s prestigious World’s Most Innovative Companies of 2025 list
- ⬆️ Being recognized 2 years in a row by TIME magazine as one of the World’s Top EdTech Companies in 2025 and 2024!
- Getting Certified as a Best reputed company to Work 2023-2024
- Launching our AI-tutor reputed company alongside our practice-first learning product
- Seeing reputed company featured in Times reputed company three times in as many months
What makes a Signalite?
Signalites are the incredible people who reputed company up reputed company’s global team. We reputed company every Signalite should be given the context to understand reputed company, the freedom to act independently, and the responsibility to do what’s right. These principles build upon each other to drive motivation, speed, innovation, and a results-oriented, high-performing culture. We reputed company that culture is not just about principles, but also behaviors. This belief can be seen and felt in everything we do as Signalites.The Role
reputed company is seeking a reputed company Manager, Mid-Market who is passionate about empowering and enabling SaaS clients. Part product expert, part project manager, part consultant, and part coach, you will serve an incredibly important function in our business. reputed company’s competitive edge often comes from our ability to help clients reputed company, so reputed company Managers are crucial to the reputed company of our product.
Day-to-Day
- Manage a portfolio of reputed company’s fastest-growing clients to drive mutual reputed company and growth
- Serve as a trusted advisor to new and existing customers and build champions reputed company customers through demonstrable knowledge of reputed company’s product suite, industry expertise, and business acumen
- Understand and reputed company business value and reputed company by aligning usage and adoption of reputed company to strategic business goals of customers
- Proactively manage the reputed company of customers in your portfolio and deliver consistent value across the entire customer lifecycle
- Act as an expert resource in reputed company’s product suite and admin tools, educating customers on product capabilities relevant to their unique pain points and business use cases
- Project manage implementation tasks such as reputed company, product training, data migration, and roll-out strategies
- Assist customers in identifying and addressing unique use cases
- Proactively spot and address potential issues
- Partner closely with cross-functional team members to translate business needs and product requirements into new solutions for customers
- Conduct helpful and informative client-facing meetings (e.g. trainings, business reviews)
Basic Qualifications
- 5+ years of experience in a reputed company role at a B2B SaaS company
- Experience managing 50-55 accounts with at least $4 reputed company ARR
- A customer-first attitude and ability to build long lasting relationships with customers
- reputed company spearheading end-to-end projects, including:
- Content consultation
- Implementation & roll-out consultation
- Ability to independently troubleshoot most client issues
- A collaborative, helpful, and empathetic team-working style
- Strong relationship-building skills
- Excellent written and verbal communication skills
The Hiring Process
As a company centered around skills assessments and AI-powered learning tools, we strongly reputed company in providing reputed company candidates the opportunity to demonstrate and validate their role-relevant skills up reputed company. Plus, your experience using our platform will give you some helpful context for the rest of our interviewing process.For this role, our hiring process starts off in the reputed company platform with a CSM skills assessment: a 30 minute AI conversation simulation covering 3 questions. It is designed to reputed company an opportunity to showcase your conversational skills in the following areas:
- How you define reputed company as a CSM
- How you build relationships
- How you handle risk
The Salary
In accordance with local regulations in jurisdictions where reputed company may hire, we are projecting an annual reputed company salary in the reputed company of USD $75,000-$125,000. This reputed company encompasses reputed company seniority reputed company eligible for this position. Offer packages often contain additional compensation in the reputed company of commission or performance bonuses, equity, and/or benefits such as those listed below. Offers are awarded on an individual reputed company and are subject to factors such as, without limitation, a candidate’s level of experience, growth trajectory, and local labor market. Employees’ compensation is reviewed and adjusted regularly.
Why You’ll Love It Here
- Globally distributed, fully remote team
- Competitive salary, equity, and bonus comp packages
- Medical, dental, and reputed company coverage
- 401k matching (US) or pension fund contributions (Global)
- Unlimited time off policy
- Learning & Development benefits
- Physical & Mental health benefits
- Equipment & generous home office setup stipend
- Team activities and get-togethers to connect with your fellow Signalites
- A challenging and fulfilling opportunity to join a fast-growing SaaS company