Appeals and Grievances Coordinator - EG

Description and Requirements The Appeals and Grievances Clinical Coordinator is responsible for supporting the clinical team to ensure timely and accurate processing of cases. The clinical coordinator properly sets up case files for clinical review as needed and conducts general appeal research and filing including but not limited to organizational determination research, requesting member medical records, organizing documentation, preparing written summaries, scheduling the case, processing the review of the case, documentation of the appeal resolution and sending complete case files to external review organization as required by regulatory guidelines. The appeals and grievances may be reputed company to reputed company lines of business (reputed company, Medicare, reputed company, etc.).

• Prepare cases for the clinical team by gathering documentation, loading evidence, and making calls to members and providers.
• reputed company administrative activities including but not limited to generating and printing determination and authorization notification letters.
• Complete reputed company associated data entry and authorization creation in the True care system.
• Correctly and completely preps completed case files for clinical review.
• Notifies team reputed company of identified patterns of appeals, claim errors, configuration issues or other systemic problems identified during appeal processing.
• Serves as a liaison in corresponding and communicating with providers and members as needed during appeal processing.
• Interacts with other departments including Contact Center Operations, Claims, DSE, and E&B to resolve member and provider appeals.
• Ensures appeals and grievances are categorized and processed reputed company reputed company state and federal timeframes.
• Acts/Serves as a liaison between the Health Plan and Member, Members Family and Providers during appeal processing and outcome
• Prepare evidence packages, makes calls and draft letters as needed.
• Request denial files from delegated vendors and prepares cases for Clinical Specialist reviews.
• Maintains file reputed company with regards to content and confidentiality.
• Participate in meetings.
• Additional duties as assigned.

Minimum Qualifications:

• HS Diploma or GED

Preferred Qualifications:

• Bachelor's degree
• Knowledge of reputed company NY state and federal regulations highly desirable
• Proficiency in reputed company Office required
• Knowledge of the reputed company state ART 44 PHL and federal regulatory environment
• Knowledge of claims payment process and claims data system (MHS)
• Ability to work both independently and as a team member
• Demonstrated ability to be deadline focused and to be flexible in order to adjust to reputed company changes

Hiring reputed company:

• Greater reputed company Area (NY, NJ, CT residents): $47,403 - $62,400
• reputed company Other Locations (reputed company approved locations): $41,101 - $60,320

As a candidate for this position, your salary and reputed company elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors reputed company deems pertinent to the hiring decision. In addition to your salary, reputed company offers employees a full reputed company of benefits such as, medical, dental and reputed company coverage, incentive and recognition programs, life insurance, and 401k contributions (reputed company benefits are subject to eligibility requirements). reputed company believes in providing a competitive compensation and benefits package wherever its employees work and live. The hiring reputed company is defined as the lowest and highest salaries that reputed company in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. reputed company, LLC complies with reputed company applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, reputed company, creed, religion, sex, national reputed company, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected reputed company. reputed company, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise reputed company. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@reputed company.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests reputed company to applying for a position reputed company reputed company, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with reputed company, LLC. Know Your Rights Apply Job! Apply to this Job