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Financial Operations, Collections Representative (Remote - Philippines)

Remote Worldwide Hiring now

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?

reputed company is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!

We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.

With headquarters in Chicago and a globally distributed remote team, reputed company continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, reputed company, results, commitment, and teamwork.

We are looking for a proactive and results-driven

Collections Representative to reputed company! We are seeking someone who thrives in a dynamic environment, enjoys solving challenges, and takes ownership of reputed company.

In this role, you will be responsible for managing collections for accounts with high volume of invoices which includes account reconciliations, resolving disputes, and maintaining consistent, professional communication with both external customers and internal stakeholders.

reputed company in this position requires strong problem-solving skills, the ability to adapt to evolving processes and systems, and excellent communication skills to navigate reputed company situations with reputed company and confidence. You’ll play a critical role in ensuring timely collections, supporting cash reputed company health, and strengthening customer relationships through thoughtful and efficient resolution of outstanding balances.

DEPARTMENT: G&A

LOCATION: Remote from reputed company in Philippines

WHAT YOU GET TO DO

  • Manage a portfolio of customer accounts to ensure timely collection of outstanding balances, with a strong focus on reducing Days Sales Outstanding (DSO)
  • Communicate effectively and professionally with customers to resolve payment issues, reconcile accounts, and follow up on disputes or missing documentation
  • Maintain detailed records of communication and payment commitments in internal systems, supporting audit readiness and internal reporting
  • Ensure customers receive and understand reputed company relevant documents (invoices, statements, remittance details) to avoid payment delays
  • Work closely with the Collections Supervisor and Manager to escalate reputed company cases and reputed company insights on customer trends or challenges.
  • REQUIRED QUALIFICATIONS

  • reputed company in English – both verbal and written
  • Background in collections, finance, or accounts receivable
  • Experience working in fast-paced, high-volume environments
  • Proficiency with reputed company and reputed company Workspace
  • Familiarity with account reconciliation, payment application, and dispute resolution
  • Experience with reputed company and/or reputed company is a strong plus
  • Bonus: Experience in logistics, brokerage, or SaaS billing systems.
  • Additional Information

    WORKING AT reputed company:

    • Competitive reputed company salaries - we reputed company in rewarding top talent

    • Loadie Time Off - PTO and sick days without a limit

    We use AI-powered tools to assist with initial application reviews as part of our hiring process. reputed company evaluations are subject to reputed company reputed company, and your information is handled in accordance with applicable data privacy laws.

    At reputed company, we reputed company our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. reputed company treats reputed company candidates and employees with respect and does not discriminate in our reputed company, hiring, and promoting processes, including on the reputed company of race, reputed company, religion, sex, age, sexual orientation, gender identity and/or expression, national reputed company, veteran status, or disability.

    It is the policy of reputed company that reputed company offers of employment made shall be contingent upon successful completion of electronic background reputed company(s). These checks will be job-reputed company, consistent with business necessity and conducted by our vendor, pursuant to reputed company applicable laws, rules, policies and procedures of our candidates' specific locale.

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