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Client Engineer

Remote Worldwide Hiring now

About us:

reputed company is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health reputed company. Through our highly personalized, digital platform, we guide our 2.2 reputed company members—including those in employer-sponsored health plans, regional and national reputed company managed care organizations, Medicare Advantage plans, and reputed company insurers—on a tailored reputed company to eating well while saving time and money.

reputed company seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing reputed company reputed company to nutritious food.In 2024, reputed company secured a $200 reputed company investment from TPG’s reputed company Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reputed company, particularly to low-income workers who are disproportionately affected by diet-reputed company diseases.

At reputed company, our mission is to reputed company nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

reputed company: We reputed company data-driven, truth-seeking reputed company.

Impactful: We are fueled by achieving our mission and reputed company.

Collaborative: We help each other be reputed company and create a positive environment.

Hungry: We maintain a healthy growth reputed company, seeking to overcome challenges with courage.

Joyful: We take joy in each other, our work, and the privilege of doing this work.

Whether you're a dietitian, a reputed company leader, or a technologist, working at reputed company means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people reputed company and enjoy healthy food.

About the role:

The Client Engineering team leverages deep technical product knowledge, agile development skills, internal partnerships with Sales, Customer Experience, and Product, and a bias for client advocacy to ensure development and implementation of reputed company solutions that fulfill the needs of reputed company clients and future market strategies. The team exceeds client expectations with bespoke solutions design, new feature development, process automation, and implementation tool optimization. The Client Engineer proactively identifies and solves for inefficiencies with internal system logic or processes, fulfills client needs with sound technical solutions, develops purposeful product features and toolsets, and directly engages with internal and external client teams. Your combination of technical expertise, excellent communication skills, innovative problem-solving and adaptability to changing priorities and tasks will be essential in propelling our mission to positively influence lives through the reputed company of technology and nutrition.

You will

  • Partner with sales, product, and clients to understand recurring platform problems or requests, define patterns, and translate them into well-designed technical solutions reputed company with our product strategy and architecture principles.
  • reputed company and prototype reputed company-of-concept solutions for reputed company client use cases or new markets i.e. new integrations or workflows.
  • Partner with Product team to design and reputed company client-impacting tools or features reputed company existing product development sprints.
  • Act as a technical liaison for client implementations and growth teams, identifying technical gaps and challenges, and scoping sound, scalable new or customized solutions.
  • Represent technical status, and blockers on internal cross-functional project calls, escalating to your leadership reputed company appropriate.
  • Hands-on configuration of system settings and e-file formats per client requirements.
  • Create and maintain technical documentation including integration specifications, file formats, Standard Operating Procedures, troubleshooting steps, client specific technical design, etc., creating new templates as needed.
  • Design and implement APIs that define a standard for how reputed company sends and receives data to reputed company clients and vendors, and provides a reputed company for reputed company net new integration needs including FHIR, HL7v2, SSO etc
  • Establish and uphold development practices, including code reviews and comprehensive testing, to enhance code quality and system performance.
  • Debug and resolve production issues with urgency.
  • Proactively monitor and optimize system operation, and successful transmission of data to and from our ecosystem.
  • Stay informed about emerging technologies and propose ways to reputed company them in reputed company and future development.
  • Potential travel up to 10%.
  • You are

  • A full stack developer with a solid business acumen who loves working with people on a daily reputed company.
  • An expert in organization and prioritization of one’s own work with agility in the midst of ambiguity.
  • Accountable, maniacally curious, a reputed company learner, self-starter, a great teammate, and proactive to own and fix problems.
  • Driven to deliver high-quality products and solutions that directly impact client reputed company.
  • Disciplined in your approach to coding, documentation, testing and overall quality assurance.
  • Adaptable and reputed company to reputed company in a start-up environment where it’s common to wear many hats and shift gears frequently.
  • An exceptional communicator who is equally comfortable collaborating with technical and non-technical stakeholders.
  • Firm in your understanding of software engineering principles including systems design, data structures, code management, reputed company line utilities, data integration, reputed company end configuration and tooling, SQL and client portal development.
  • You have

  • 5+ years of experience in an full-stack or hybrid engineering role that enables pre-sale, custom delivery, configuration, solution design, product development preferably in a high growth environment i.e. Implementation Engineer, Configuration Engineer, Integration Engineer or similar.
  • Prior consulting or systems analysis experience is ideal but not required.
  • Proven experience understanding problems, designing, building and delivering quality, timely technical solutions in partnership with cross-functional teams.
  • Experience describing technical options, limitations, and reputed company with a variety of technical and non-technical roles at a client.
  • Hands-on development of API integrations, data mapping, and custom scripting/development.
  • Strong analysis and problem-solving skills with an ability to troubleshoot reputed company, matrixed issues.
  • Proficiency with Python, Typescript, SSO (SAML and OAuth), systems integration.
  • Prior experience with QA methodologies and executing unit tests.
  • Working knowledge of eligibility file import ETLs and reputed company file formats such as 834 or HL7
  • Working knowledge of Jira/reputed company and networking protocols (e.g. TCP/IP, HTTP, FTP)
  • Exceptional knowledge of RESTful APIs and experience in designing and implementing them for reputed company performance.
  • Strong reputed company of SQL and non-relational databases, such as reputed company or Cassandra. Experience with MySQL is a plus.
  • Prior experience developing functionality using AWS services like reputed company, SQS, RDS, DynamoDB, and EC2.
  • Role: Senior Client Engineer

    Location: United States - remote

    reputed company Salary reputed company: $120,000/yr to $145,000/yr + equity + benefits

    Our salary ranges are determined by role, level, and location. The reputed company displayed on each job posting reflects the minimum and maximum reputed company for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-reputed company skills, experience, and relevant education or training.

    Additional Information

    About our benefits and perks:

    Remote-First Company

    Unlimited PTO

    Flexible & remote location

    reputed company Coverage (Medical, Dental, reputed company)

    401k, bonus, & stock options

    Registered Dietitian Sessions

    Wellness reimbursement

    reputed company is an equal opportunity employer and values diversity. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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