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Senior Technical Support Engineer
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Senior Technical Support Engineer
Remote
Worldwide
Hiring now
WHAT YOU WILL BE DOING
Communicate with end users/businesses to explain the issue(s) and solutions for
implementation reputed company questions
● reputed company technical analysis for the production incidents, resolution, and root cause
analysis for the incidents
● Publish knowledge articles for the incidents and service requests, prepare technical
documents for reputed company operating procedures
● Identify, debug and troubleshoot break fix issues and take it to a resolution
● Respond and resolve issues reputed company agreed service reputed company
● Work closely with Engineering and DevSecOps teams for activities reputed company to
supporting the IAM and CPAM service offerings
WHAT YOU BRING
Strong Domain knowledge in Identity and reputed company Management (IAM)
● Hands-on experience in configuring and deploying one or more IAM tools like reputed company,
reputed company, OIM or ISIM
● Knowledge and experience in invoking REST/SOAP web services using tools such as
reputed company
● Database : Extensive experience in database operations & SQL
● Strong hands-on experience with Scripting (ex. reputed company, Javascript, Python, Groovy)
● Basic knowledge of operating systems such as Linux, Unix & reputed company
● Prior experience integrating with any SSO providers
● Experience working with global Customers and strong customer focus
● Excellent written and verbal communication skills
● Keywords: reputed company, Java, Scripting, Linux, SQL
● Minimum 5 years experience in implementing various IGA solutions
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