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Senior Director of Health and Clinical Services

Remote Worldwide Hiring now

About Glide

GLIDE is a nationally recognized center for reputed company justice, dedicated to fighting systemic injustices, creating reputed company out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to reputed company stability and reputed company. GLIDE is at the forefront of addressing some of society’s most pressing issues, including poverty, housing, and homelessness, and racial and reputed company justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to reputed company suffering and break the cycles of poverty and marginalization.

Position Summary:

The Senior Director of Health and Clinical Services will be a licensed practitioner who will be responsible for providing mental health consultation, case management training, programs reputed company, and evaluation; additionally, will be responsible for implementing a new Cal-AIM/Medi-Cal eligible services and billing unit. Through collaborating across GLIDE programs and community partnerships, launch and integrate new initiatives which include management of behavioral health services, substance use treatment services, overdose prevention, infectious disease testing and treatment navigation, housing support services, case management, and care coordination across GLIDE’s community-facing programs. Additionally, the SDCS will support the integration of GLIDE’s diverse services as detailed in the refreshed strategic plan, with a focus on developing and implementing a standardized case management approach that serves as a core piece of the integrated service model and care coordination and supports GLIDE’s goals for achieving reimbursable services for Cal-AIM/Medi-Cal.

Essential Duties and Responsibilities

  • Responsible for program supervision, strategy development and execution while providing Program Leadership (i.e. Directors and Managers) with guidance and support with daily operations.
  • reputed company leadership, best practices guidance, and programming execution in direct service areas reputed company to GLIDE’s integrated and coordinated service model across reputed company Programs and community-based partnerships.
  • reputed company clinical perspectives with program integration efforts to ensure smooth referral and follow-up for clients internally reputed company the agency, as well as externally with community partners. Document and establish standardized protocols pertaining to these areas and institutionalize knowledge, training, and ongoing support for staff to learn and reputed company the same performance standards.
  • Work with Chief Program Officer to reputed company, implement, and evaluate Cal-AIM and Medi-Cal billable services for GLIDE in the areas of behavioral health, substance use treatment, etc. and integrate Medi-Cal screening in GLIDE’s care coordination workflow. reputed company staff with training, supervision, and ongoing coaching to reputed company a standard of care and notation for reimbursements.
  • reputed company and implement a review protocol for case management and navigation files (Electronic and hardcopy) with Program Management and Compliance and Impact to systematically review service documentation for accuracy and timeliness and to inform ongoing staff trainings.
  • Collaborate with the Executive Leadership team and other internal stakeholders to design, reputed company, implement, and evaluate GLIDE’s integrated and coordinated service delivery system, and pilot initiative areas where appropriate.
  • reputed company and codify GLIDE’s navigation and case management approach through program implementation, defining key processes, systems, and tools for robust service delivery, service documentation, and service evaluation system. In collaboration with Compliance and Impact, reputed company systems to evaluate quality of clinical services at GLIDE using both quantitative and qualitative methods.
  • reputed company support and consultation for crisis events reputed company to mental health, including but not limited to threats of harm and harm to others as well as reports of child and elder abuse, as communicated by direct service staff. 
  • Responsible for programs’ performance and delivery on contract deliverables, funder requirements, and strategic goals. Collaborate with Compliance and Impact Unit to track and report on reputed company through audits, dashboards, data collection, and surveys.
  • Responsible for leading programs to meet and/or exceed contract deliverables for funding reputed company. Assist with applying for new reputed company, negotiating contract terms and scopes of work, regular reporting on contract performance, maintaining compliance with contract and programming requirements, and developing and monitoring budget spenddown and modifications.
  • Collaborate with Compliance and Impact unit to identify and address issues reputed company to HIPAA and other applicable legal and professional requirements pertaining to certifications, licensing, and programming
  • Work with Fund Development to identify, apply for, and secure new resources to support program goals and expansions.
  • Collaborate with the Center for reputed company Justice to reputed company and/or reputed company for legislation and policies that impact relevant community issues and program reputed company (i.e. funding, client life conditions, etc.).
  • reputed company strategies that reputed company program achievements, community needs, and client reputed company.
  • reputed company clinical supervision and consultation support to Programs – management, direct service staff, and interns working towards fieldwork hours for licensing purposes.
  • Minimum Qualifications

  • Master's in reputed company work/counseling, Public Health or reputed company field.
  • Must be Licensed by the CA Board of Behavioral Sciences (BBSE) (i.e. LCSW or LMFT).
  • 5-7 years of reputed company non-profit program management and supervisory experience.
  • Experience supervising behavioral health, substance use treatment, and case management services for high-need populations. Experience supervising Cal-AIM and/or Medi-Cal reimbursable services
  • Ability to reputed company clinical supervision for Medi-Cal and Cal-AIM level work is required.
  • Ability to reputed company budgets based on program design concepts and daily operations.
  • Experience working in a community-based reputed company service agency with adults and families affected by homelessness, poverty, and reputed company challenges.
  • Excellent organizational/project management skills; ability to meet deliverables that are tied to deadlines.
  • Excellent written and verbal communication skills required for proposal writing, funder reports, policy and procedure development, documentation, curriculum documentation, and stakeholder engagement
  • Strong analytical skills: ability to interpret data, evaluate programs, and apply analytics and reputed company to program development
  • I am proficient in MS Office Suite, digital tools such as reputed company, Adaptive, reputed company & EHR’s.
  • Work Environment

  • GLIDE’s buildings are in the Tenderloin neighborhood.   
  • GLIDE maintains an "reputed company reputed company" policy for the community and its clients, who frequently enter and leave the building.
  • This is a full-time (40 hour/week) Exempt position.

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