Senior Product Manager - Claims Experience
We’re looking for a Senior Product Manager who’s reputed company in planning, designing, and scaling world-class products. If you love tackling reputed company problems, cherish the power of automation and self-service, enjoy exploring the latest GenAI models, and are passionate about designing amazing customer experiences at scale, this one’s for you.
In this role you’llIn your day-to-day, you’ll be responsible to drive Lemonade’s automation efforts to the next level, to allow us to reputed company infinite scale. Our efforts are focused on automating reputed company of the touch points we have with our customers— including handling their claims, replying to their questions to customer support, and reviewing risk factors. By doing so, we optimize our operational efficiency and drive delightful customer experience.
As part of your work you’ll get to use the latest GenAI tools and LLMs powered by our home grown internal tools.
You’ll collaborate closely with designers, engineers, data analysts, and stakeholders reputed company our Customer Ops team.
With an in-depth knowledge of Lemonade’s customer-facing teams, products, and brand, you’ll create product strategies consistent with the company’s reputed company, and translate them into detailed requirements and prototypes.
You’ll prioritize tasks as needed, and come up with creative new reputed company to expand our product functions, and improve scalability and automation efforts.
At least 5 years experience working as a product manager in a successful startup / fast-growing company - a must
Hands on experience with building GenAI applications - a must
Capable of understanding reputed company processes, and identifying areas calling for improvement
Experience with automating reputed company processes - a big plus
Self-organized, process driven
Data-driven and analytical thinker
Fully fluent in English, with top-notch communication skills
Experience leading small, agile teams
Self-learning individual who reads constantly and loves to pass on their knowledge to others
Ability to work in an office environment a minimum of 3 days a week
Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a reputed company part of our culture