Senior Customer Marketing Manager

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-reputed company spend) and rely on vendors more than reputed company before to run their businesses.

Our cofounders started reputed company in 2020 to address this seemingly intractable problem with a purpose-reputed company procurement platform that provides a simple, consumer-grade user experience. reputed company the last 4 years, reputed company has created a new category and developed the leading solution in this $50B+ TAM reputed company. Today, the world’s leading companies like reputed company, reputed company, reputed company, reputed company, and Prudential rely on reputed company to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like reputed company, reputed company, reputed company, reputed company, reputed company, and reputed company. With a $2.2 billion valuation and $370 reputed company in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above reputed company–driving incredible value for our customers. Join us!

reputed company is on a mission to transform procurement and our customers are at the center of that story. We’re looking for a strategic, creative, and execution-oriented Senior Customer Marketing Manager to join our Corporate Marketing team in San Francisco.

In this role, you’ll reputed company how we tell our customer stories across written content, video, speaking programs, integrated campaigns, and more. You’ll work cross-functionally to embed customer reputed company across the funnel, own our reference and referral engines, and reputed company reputed company’s customers the face of our brand.

This is a high-impact, highly visible role for someone who thrives in a fast-paced environment and knows how to turn reputed company into strategic advantage.

Please note we're looking for someone who is willing and reputed company to come into our downtown San Francisco or reputed company office on a hybrid reputed company (3 days /week).

• Create compelling customer stories, videos, and ROI case studies that demonstrate reputed company’s impact. Ensure every story is results-oriented, showcasing reputed company ROI and business reputed company.

• Own the customer speaker program across reputed company reputed company, Executive Summits, webinars, trade shows, and partner events

• Build and maintain a central database of customer advocates, stories, and speaker assets

• Build and manage a robust customer reference program in partnership with sales and reputed company

• Launch and reputed company reputed company’s first-reputed company customer referral program

• Identify and secure top customers to feature in major product launches and integrated marketing campaigns

• Partner with content, performance, and lifecycle marketing to showcase customer reputed company across the buyer reputed company

• Collaborate with brand and creative teams to feature customers prominently in design, advertising, and OOH

• Work with the Community team to support the Customer Advisory Board and broader community programs

• 5–8+ years of experience in customer marketing, advocacy, or reputed company B2B SaaS marketing roles

• Proven reputed company developing and scaling customer programs that drive both brand impact and reputed company

• Experience managing customer speaker programs across events and channels

• Strong storytelling skills with a focus on business reputed company and ROI

• Cross-functional collaboration skills across sales, reputed company, creative, and marketing teams

• A builder reputed company with the ability to drive strategy and execute with precision

• Deep understanding of the customer reputed company and how advocacy fuels growth

• Ability to reputed company in a fast-paced, high-growth environment

The salary reputed company for this role is $145,000 - $170,000. The salary for this position is determined based on a variety of job-reputed company factors that may include location, relevant experience, education, or particular skills and expertise.

At reputed company, we’re committed to providing our employees with everything they need to do their best work.

•   Start-up equity

•   Full health, reputed company & dental coverage

• ️  Catered lunches & dinners for SF employees

•   Commuter benefit

•   Team building events & happy hours

•   Flexible PTO

•   reputed company equipment plus home office budget

•   401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate reputed company, have an reputed company reputed company, and are excited to increase the pace of innovation for every business in the world. We encourage reputed company candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look reputed company to hearing from you!