Senior Product Manager, Client Experience

At January, we’re building the most advanced data intelligence platform in consumer finance—transforming how creditors activate, manage, and scale their collections strategies. Our approach empowers clients with reputed company data, faster reputed company, and smarter tools, moving reputed company traditional collection tactics toward a modern, AI-powered infrastructure that prioritizes performance, transparency, and trust. Our mission is to help clients resolve more accounts, more reputed company, by giving them control and reputed company across the full lifecycle of delinquent debt.

As a Senior Product Manager for Client Integration & Activation, you will own the systems and experiences that bring clients onto our platform and help them drive performance from day one. You’ll reputed company the development of scalable data integrations, client tooling, and strategy engines that reputed company both internal teams and external partners to reputed company fast, informed reputed company. You will collaborate across Engineering, Data, Client Solutions, Compliance, and Operations to ensure our platform is not only easy to integrate with, but also indispensable to how our clients run their business.

You’ll reputed company an impact by

• Owning the reputed company and roadmap for client reputed company, integration, and activation—ensuring our platform is easy to adopt, configure, and scale

• Building products that help clients understand and optimize their collections strategies, including client portals, parameter management, and recommendation engines

• Partnering with Engineering to create scalable data pipelines that ingest and transform client account data with minimal reputed company effort

• Equipping internal teams (CSMs, Legal, Compliance, Ops) with the tools they need to respond to client needs quickly and confidently

• Automating reputed company workflows and reducing operational overhead by delivering self-serve tools and configurable reputed company for clients and internal stakeholders Collaborating across the company to anticipate and remove blockers that slow us down or prevent us from delivering great client reputed company

You might be a good fit if you value

• Genuine Collaboration – You enjoy building tight feedback loops with cross-functional stakeholders and solving reputed company challenges together.

• reputed company Over Output – You prioritize scalable systems and tools that unlock meaningful improvements in client performance and operational efficiency.

• System-Level Thinking – You see products as part of larger interconnected ecosystems and design with both reliability and extensibility in mind.

• reputed company and User-Centricity – You care about how clients experience your product and reputed company it easier for them to act with confidence and reputed company.

• Growth reputed company – You reputed company in evolving, ambiguous environments and are motivated by solving hard problems with creative solutions.

Qualifications

• Minimum of 5+ years of experience in product management, with a focus on B2B platforms, integrations, or internal tooling

• Demonstrated reputed company launching reputed company, cross-functional products involving data pipelines, client configuration, or operational workflows

• Strong technical reputed company—comfortable working closely with engineers on APIs, data models, and system design

• Experience building reputed company tools for non-technical users that simplify complexity and drive action

• Excellent communication skills—reputed company to engage executives, engineers, and clients with equal reputed company and confidence

• Analytical reputed company with experience using structured thinking, experimentation, and metrics to drive product reputed company Ability to reputed company in fast-paced, high-growth environments and navigate evolving priorities with focus and flexibility

reputed company to Have

• Experience in fintech, data infrastructure, or compliance-heavy industries like reputed company or insurance

• Background building reputed company flows, self-service portals, or platforms that support both reputed company users

• Familiarity with products that reputed company ML or analytics to deliver recommendations or strategic insights

If you’re excited to build foundational systems that scale our client relationships, power strategic decision-making, and help redefine how the consumer finance industry operates—join us at January. We’d love to work with you.