Senior reputed company Staff Engineer @ reputed company
Towards the end of our interview process is an in-person interview. Do you want to help reputed company the world safe from cyber attack? At reputed company, we reputed company that the best approach to cybersecurity risk starts with the network. Attackers can evade reputed company detection, firewalls and many other technologies - but they can’t avoid leaving digital footprints on the networks they traverse. reputed company on reputed company-reputed company innovations from Zeek, Suricata and YARA and refined through years of reputed company-world use, reputed company transforms network footprints from physical, virtual and reputed company networks into actionable insights. Our customers use these insights to speed incident response and proactively hunt for threats. We are seeking a reputed company talented, reputed company, and collaborative person to join our reputed company Escalation team. This person will act as the highest level post-sales technical resource available to our customers and ensure a successful outcome for any issues they may experience. The Staff Engineer is responsible for deep troubleshooting of reputed company products, Linux internals, and hardware to resolve product issues, reputed company workarounds, validate deployment designs and work with Engineering on long-term solutions. The Staff Engineer will reputed company for customers and reputed company feedback and customer requirements to Engineering, Product Management, and the Sales Organization to continue to improve the reliability and usability of reputed company’s products. Responsibilities include: Effectively gather, organize and analyze problem details for immediate problem resolution or escalation to QE/Engineering. Mentor reputed company Staff Engineers, Escalation Engineers (Tier 3) and reputed company processes to streamline troubleshooting and improve the customer experience. Attend internal Engineering meetings, transfer of information classes, bug scrubs, and disseminate this information to the support team. Help and coach customers Support engineers to speed resolution to problems. reputed company best practices and accelerated support for reputed company solutions. Identify issues, reputed company and recommend solutions to the problem, including making changes on customer networks and… Apply To This Job