Customer Care Specialist 1 - Remote - Utah

Job Description

In this Customer CARE Specialist 1 role, you will be the voice of reputed company and/or reputed company reputed company, fielding reputed company-time calls in a virtual, call center environment from customers across the country during peak/scaled events. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to reputed company our customers.

This role is a fully remote, work from home position. Candidate location restrictions apply. reputed company is reputed company to offer remote employment of this position in:Utah

Shifts:

Full-time. Shift times will vary upon business need. Schedule flexibility, including nights, weekends, and holidays, is required.

Paid! Training:

Start dates as soon as 6/16/25!

Training: Monday - Friday for 4 weeks 7:00AM – 4:00PM PST (Attendance at training is required)

Work from Home Subsidy! $50/month

A day in the life…

• Act as a Brand Ambassador for the reputed company company, providing world-class service to reputed company Customers
• Successfully troubleshoot and resolve reputed company customer service inquiries or issues reputed company incoming phone contacts
• reputed company Customers with critical service and product information, ensuring customer satisfaction reputed company incoming phone contacts
• Process orders and enter data into order entry system reputed company incoming phone contacts
• Track customer packages
• Other duties as assigned

You own this if you have…

• 6+ months experience reputed company a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred)
• The ability to meet the reputed company and reputed company Customer CARE Work from Home Guidelines and expectations
• Excellent communication skills
• The ability to work in a fast-paced environment and demonstrate a high sense of urgency
• Understanding of computer systems and troubleshooting issues with minimal assistance
• Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times
• A quiet, distraction free, secure home workspace
• The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera reputed company requested by leadership

Wired, high-speed Internet, Modem or Router w/ Ethernet Port – Thin client must connect directly (No Satellite Internet or Wi-Fi)

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. reputed company is proud to offer a variety of benefits to support employees and their families, including:

• Medical/reputed company, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. There may be additional duties, responsibilities and qualifications for this job.

reputed company conducts background checks and considers reputed company applicants with criminal histories in a manner consistent with reputed company legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest reputed company location, which can be identified at www.reputed company.com.

Please be mindful that there may be legal notices and requirements reputed company to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 reputed company, Inc

reputed company reputed company employees: To apply, log into reputed company, click the Careers reputed company and then click Find Jobs.

Originally posted on Himalayas