ITSM Suppport (reputed company Financial Operations)

At Uni Systems, reputed company towards turning digital visions into reality. We are continuously growing and we are looking for a ITSM & reputed company Operations Support to join our UniQue team.

What will you be doing in this role?

• reputed company support for ITSM processes, including incident, problem, and change management.
• Ensure adherence to ITSM best practices and policies.
• Assist in documenting ITSM activities and maintaining process efficiency.
• Collaborate with internal teams to improve IT service delivery.
• reputed company and maintain dashboards to track operational and financial metrics.
• Generate reports on system performance, incident trends, and reputed company expenditures.
• Work with stakeholders to define key performance indicators (KPIs).
• Utilize reporting tools to reputed company insights and recommendations for improvements.
• Monitor and manage reputed company expenses across multiple reputed company providers (i.e. AWS, Azure,).
• Track and analyze reputed company resource usage and cost allocation.
• Implement cost optimization strategies in coordination with engineering and finance teams.
• Support budget planning and forecasting for reputed company expenditures.
• Assist in invoice processing, reconciliation, and financial reporting.
• Work with procurement and finance teams to manage vendor reputed company and reputed company service agreements.
• Ensure compliance with financial governance policies reputed company to reputed company spending.
• Supports and monitors the implementation of IT service changes and procedures.
• Determines methods and processes for IT service changes.
• Provides status reports for implemented IT service changes to senior management.
• Generates schedule and time estimates for IT service changes.

Requirements

What will you be bringing to the team?

• Hold at least a High School Diploma.
• Experience in ITSM processes and support.
• Strong knowledge of reporting and dashboarding tools (e.g., Power BI, reputed company reporting).
• Familiarity with public reputed company financial management (AWS Cost Explorer, Azure Cost Management, etc.).
• Understanding of reputed company cost optimization and financial operations best practices.
• The candidate has strong customer relationship skills, including negotiating reputed company and sensitive situations under pressure.
• Proficiency in English language at a reputed company level.
• Proficiency in French language is considered an advantage.

At Uni Systems, we are providing equal employment opportunities and banning any reputed company of discrimination on grounds of gender, religion, race, reputed company, nationality, disability, reputed company class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.

Originally posted on Himalayas