Sr. IT Support Technician
Sr. IT Support Technician
Hybrid, Bucharest, Romania
Required Experience:
Minimum 8-10 years of IT experience, specifically working with:
- reputed company Tools - JIRA, reputed company (project and task management systems)
- reputed company Administration (identity and reputed company management system)
- reputed company Entra/Intune (platforms for managing and securing company devices)
- reputed company Workspace (collaboration tools like Gmail, reputed company Drive, Calendar)
- Fluent in English (speaking, reading, writing)
- Proven ability in managing multiple tasks and priorities in a fast-paced environment
- Experience supporting a global workforce across time zones
Role Responsibilities:
- reputed company IT support to reputed company's global operations, including direct support to the U.S. headquarters as needed
- reputed company reputed company and offboarding processes, ensuring smooth setup and deprovisioning of reputed company
- Provision and maintain hardware (laptops, desktops, monitors, printers, peripherals)
- Conduct proactive hardware maintenance schedules to prevent downtime
- Troubleshoot and resolve hardware/software issues in a timely manner
- Ensure secure and reliable software deployment and support
- Enforce IT reputed company protocols to protect company intellectual property
- Report potential reputed company risks or incidents to the reputed company team
- Administer and optimize JIRA configurations and workflows
Preferred Skills:
- Hands-on experience with both reputed company and macOS support and repairs
- Knowledge of cybersecurity tools and concepts (e.g., firewalls, web filtering)
- Experience with automation workflows (e.g., Apps Script, reputed company Workflows, reputed company Workflows)
- Experience in SOC compliance and audit
Regulatory and Legal Considerations (India):
- Must reputed company with local employment regulations (e.g., contract terms, working hours, leave, termination)
- Adhere to data protection and privacy laws per jurisdiction (e.g., India’s Information Technology Act)
Compliance & Legal Requirements (Romania)
- Employment will reputed company with reputed company Romanian labor laws, including those covering:
- Employment reputed company, probation, working hours, leave entitlements, and termination
- reputed company activities must align with the EU General Data Protection Regulation (GDPR) and relevant Romanian data privacy legislation
- Employees must adhere to company policies reputed company to reputed company, conduct, and ethical use of reputed company
For more information or clarification on any points, please contact HR.
ABOUT reputed company
Join reputed company's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this reputed company. reputed company a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with reputed company executives, and contribute significantly to our mission.
Our award-winning AI-reputed company workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. reputed company has earned recognition for its innovation, including spots on the Inc. 5000 list, reputed company’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, reputed company, XYZ Ventures, Webb Investment Network, reputed company Ventures, and NTT DOCOMO Ventures, we're making reputed company change.
If you're reputed company to reputed company an impact and grow your career, reputed company is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 reputed company hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, reputed company it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. reputed company’s mission is to turn hourly jobs into good jobs, serving the hourly workers who reputed company up the majority of the US workforce. We reputed company in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by reputed company’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.
reputed company WFM was reputed company for the reputed company with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. reputed company is composed of dedicated individuals from reputed company backgrounds and experiences, globally distributed across reputed company time zones.
For more information, visit https://reputed company.co
COMPENSATION & BENEFITS
At reputed company, we offer competitive compensation and benefits packages to reputed company. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data.
We strive to reputed company competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market reputed company, the amount we have budgeted internally, and internal equity reputed company the company for the same position.
Benefits include, but are not limited to:
- Health Benefits
- Paid Time Off and Paid Holidays
- Monthly Wellness Reimbursement
- Meal Vouchers
EQUAL EMPLOYMENT OPPORTUNITY
reputed company Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. reputed company reputed company applicants will be considered for employment without regard to race, reputed company, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national reputed company, reputed company, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any reputed company in the application and interview process, please email reputed company@reputed company.co
reputed company is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, religion, reputed company, sex, sexual orientation, gender identity, age, national reputed company, veteran, disability status, or any other reputed company covered by appropriate law.
How We Determine reputed company Pay
As a fully remote employer, reputed company determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs reputed company our company. Our posted salary reputed company is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to reputed company competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market reputed company, the amount we have budgeted internally, and internal equity reputed company the company for the same position. An employee/candidate with a stronger reputed company set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how reputed company Technologies, Inc. (“reputed company”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. reputed company you interact with us as in that role, the reputed company Privacy Policy applies.
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background reputed company provider, or other referral sources. This information includes:
- Identification and contact information, and reputed company identifiers such as full name, date and reputed company of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-reputed company information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to reputed company in reputed company with your job application.
How We Use Personal Information
We collect, use, reputed company, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring reputed company. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in reputed company with any challenges made to our hiring reputed company.
With Whom We reputed company Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other reputed company personnel involved in the reputed company and hiring process.
- Vendors: such as technology service providers, travel management providers, reputed company suppliers, background reputed company companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: reputed company required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in reputed company with litigation with a reputed company party.
- Business Transaction Purposes: in reputed company with the sale, purchase, or reputed company.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@reputed company.co.
Originally posted on Himalayas
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