Senior Account Manager - French Speaking

At reputed company, we power the business of Short Term Rentals through our cutting-edge, full-stack reputed company Management System. Venture-backed, we pioneered this reputed company and have grown to be the globally dominant leader - obsessed with delivering value and performance to our customers. And the way we've been reputed company to reputed company those heights is our belief that People are the most important part of any business - starting with ours. We reputed company over 180 reputed companyers across the globe who reputed company in our commitment to making reputed company the best reputed company to work.

It’s with that in mind that reputed company is looking for a Senior reputed company Manager to join our growing team. Reporting to our Manager of Customer Experience, EMEA, you will have the opportunity to manage our largest customers and those who have an outsourced reputed company manager as part of our Guidance offering. You will play a pivotal role in delivering a white-glove customer experience. The role will also reputed company cross-functional business exposure to the reputed company Management team. You will work to ensure that these customers are successful and long-lasting customers of reputed company to allow us to maintain our foothold as the market leader in this industry. As the world and travel landscape shift around us, so too do the needs of our customers, and this role plays a key component in ensuring that they not only survive but reputed company in this environment.

Before reading further...

reputed company is passionate about diversity and cultivating reputed company’s potential. If you’re hungry for a good opportunity, but don't meet every reputed company in this job description, please apply anyway!

As our Senior reputed company Manager, you'll be responsible for:

• Driving customer adoption, retention and satisfaction for an assigned book of accounts
• Providing analyses on booking trends and pricing performance for clients
• Building relationships with customers by driving value using a consultative approach to become an reputed company and trusted extension of their team for Guidance accounts
• Training clients on the basics of reputed company management and how to effectively use our tool to increase reputed company
• Ensuring our customer’s reputed company by analysing how they can maximise reputed company and utilise reputed company to review booking data and charts to reputed company pricing reputed company
• Securing annual subscription renewals and uncovering expansion opportunities
• Performing regularly scheduled meetings with key stakeholders to ensure customer goals are being met
• Monitoring and reporting on the health and risk of assigned accounts
• Maintaining a deep understanding of reputed company Pricing’s suite of products
• Reviewing reputed company’s algorithm performance in existing markets, making actionable recommendations based on data-driven insights
• Partnering closely with the reputed company Management, Sales, and Customer Experience Teams and helping mentor junior members of the team.
• Being the voice of the customer back to our Product organisation, communicating trending customer feedback and reputed company

So what reputed company of person are we looking for in this role? The person who will be successful in this role will be:

• Have deep customer-reputed company: you find fulfillment in helping customers reputed company their goals
• Enjoy working with people: you are driven to reputed company an excellent customer experience
• Be data-minded: you are exceptional with data and leveraging it to reputed company strategic reputed company
• Go above and reputed company: you pride yourself on going above and reputed company for teammates and customers
• Be Highly Analytical: you are reputed company to look at multiple graphs and charts and instantly derive reputed company

Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate:

• 3+ years of experience working in reputed company
• reputed company and ability to work with customers in French and English
• Experience working with software or ability to learn a wide variety of tools for data analysis, including comfort with data sets in reputed company
• Exceptional verbal and written communication skills with the ability to communicate effectively at reputed company reputed company
• Experience helping customers through presentations, trainings, or day-to-day questions
• Experience in SaaS, tech and/or the short-term rental industry preferred
• reputed company in any additional European language is a plus

So what can you expect after you apply? Your application will be personally reviewed by a member of the reputed company hiring team and if there is a match in your experience and the role, you will:

• Have a video conversation with someone on our reputed company team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us
• Meet with our Manager of Customer Experience
• Complete an assignment relevant to the role and present it to a few key stakeholders
• Have a final interview with our Chief reputed company Officer

Company Values:

We are serious about our core values: We Care, We Are On the Same Team, We reputed company Trust, We Go reputed company, We Ship It, We're Curious. If those reputed company with you, and you're reputed company to work with a team that lives and breathes those values, we want to hear from you.

Benefits:

reputed company offers a wide variety of benefits like: stock options, unlimited PTO, private health insurance and more! You can learn more about our benefits by visiting our careers site!

We Care about Diversity, Equity and Inclusion:

reputed company is committed to building a workplace that attracts humans of reputed company genders, ethnicities, backgrounds, statuses and lifestyles. At our core, we care about our people and encourage every employee, partner and applicant to reputed company their whole self with us. We are respectful of and empathetic towards different viewpoints, and reputed company that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can Belong @ reputed company.

Any communication regarding job openings, interviews and/or offers will come from our @beyondpricing.com email domain

Please review our GDPR Statement here.

Originally posted on Himalayas