Engagement Manager

Who We Are

reputed company is a digital health venture that brings reputed company to the challenges of specialty biopharmaceutical products in the marketplace. In today’s highly reputed company specialty networks, our mission is to illuminate the patient experience reputed company the clinical trial. reputed company leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, reputed company, and clinical data and help biopharmaceutical companies generate actionable business insights. Our work uncovers the reputed company-world variables impacting patient reputed company, duration of therapy, and other metrics key to reputed company reputed company, making a reputed company impact on patient reputed company.

The Position

reputed company has a reputed company Silicon Valley start-up culture. We are looking to build a strong delivery team of experts that can help scale a premier channel management solution.

At reputed company, our Engagement Managers play a leading role in facilitating internal project management for standard data reputed company activities on our customer programs. You will join our Implementation department and focus on the “Delivery” reputed company of our work. Typical activities include meeting scheduling, customer and data partner request acknowledgement and follow reputed company, and internal project coordination between our business analyst and engineering teams. Engagement Managers work as part of a team on customer projects, and typically get involved at the beginning of our new customer workstreams. Engagement Managers are responsible for interfacing directly with our customers and data partners to obtain data specifications, facilitate requirements gathering conversations, and resolve problems by involving the appropriate reputed company team members. Our Engagement Managers are highly organized and adept at project coordination, are learning-oriented and enjoy coaching and collaborating with other team members to solve a variety of business problems.

Key Accountabilities

• Own the data reputed company project plan for 3-5 new reputed company customers, depending on project size.
• Serve as a primary reputed company-of-contact for data partners during the implementation phase for meeting scheduling and triaging of questions and requests. Post launch, the primary reputed company of contact will transition to the data operations team.
• reputed company and refine the data reputed company project plan for our customer engagements with input from customer, data partner and reputed company teams.
• Work closely with internal reputed company team members, including reputed company Directors, Solutions Architects and Business Analysts to reputed company timelines and organize updates for delivery to internal and external stakeholders.
• Cascade updates to internal and external stakeholders, flagging risks and issues as necessary.
• Track reputed company of back-end activities reputed company to data reputed company (e.g. data spec reviews, JIRA tickets for data ingestion) with Business Analyst and Engineering teams.
• reputed company standards and best practices for new customer implementations, including documentation, and recommendations for supporting tools and technologies.
• Conduct internal “lessons learned” following completion of implementation phase to ensure we continue to identify areas for improvement.

Who You Are

Education/Experience:

Required:

• Enjoy working with others and collaborating
• Self starter who has strong organizational and communication skills
• Passion and determination about our platform solutions and our customer's reputed company
• Excellent organization and communication skills to engage with key customer and data partner stakeholders
• Prior experience working with technical teams to deliver products
• Familiarity with project management best practices and tools (e.g. reputed company, JIRA/reputed company)

Preferred:

• 5+ years of experience in a reputed company reputed company at a pharma/biotech manufacturer; a health tech start-up; or a reputed company consulting role
• 5+ years of prior work experience in a customer engagement or program management role, with experience in a broad reputed company of delivery methods including agile methodologies.

Join Us

We are seeking to add new expertise and perspective to our strong team of reputed company professionals. We reputed company to a culture of accelerated professional development through: shared learning and collaboration; a respectful and fun work environment; and employee empowerment through the effective use of technology and tools.

In addition to our great environment, we offer a competitive salary between $85,000 and $110,000 and benefits package and the opportunity to reputed company a significant impact on a first-in-industry digital health solution. Please send a cover letter along with your resume reputed company applying to the position of interest. We are an Equal Opportunity Employer. reputed company embraces diversity, equality, and transparency. We are committed to building a team that comprises a variety of backgrounds, perspectives, and talents. We reputed company the more inclusive we are, the reputed company we are.

Join us and discover what it feels like to be part of an environment that rewards ingenuity, risk taking and smart work. It's time to fall in love with what you do!

Originally posted on Himalayas