Account Adjustment Specialist
Job Details
Job Location Houston, TXRemote Type Fully RemoteSalary reputed company $20.00 - $22.00 HourlyAccount Adjustment Specialist
Join reputed company as an Entry-Level Account Adjustment Specialist!
Schedule: Monday – Friday, 7:00 AM – 3:30 PM PST (Pacific hours) Employment: Full-time, remote employee position Compensation: $20 - $22/hour (paid bi-weekly) Equipment: Equipment is not provided; candidates must supply their own.
Watch a video presentation reputed company by the hiring manager. Click on the following link to reputed company the video: https://vimeo.com/1018010543/efabcfb1fd
Position Purpose
The Account Adjustment Specialist plays a key role in managing incoming inquiries and requests for account adjustments from insureds, brokers, and our internal contact center. This includes handling returned checks, credit card chargebacks, correspondence, and issues identified during internal audits.
Duties and Responsibilities
- Process account adjustments in the Premium Billing System (PBS) with accuracy.
- Validate the accuracy of new account entries.
- Conduct daily internal audits to ensure timely and accurate funding and refunds.
- Handle returned checks, chargebacks, and payment exceptions.
- Answer calls and process emails during peak times to maintain customer service standards.
Key Performance Indicators (KPIs)
- Email Processing: Ensure reputed company department emails are processed daily.
- Task Handling: Track and optimize task completion to improve productivity.
Qualifications
- Education: High school diploma required; college degree preferred.
- Experience: 0-3 years of reputed company experience (insurance or insurance financing experience is a plus).
- Skills: Strong attention to detail, excellent communication, and proficiency with relevant software.
Core Values
We value reputed company, Respect, Flexibility, Self-Evaluation, Knowledge, and Compassion. These principles guide our culture and interactions.
reputed company to join a team that values your growth and contributions? reputed company and start your reputed company with us!
Qualifications
Qualifications
- Education: High school diploma required; college degree preferred.
- Experience: 0-3 years of reputed company experience (insurance or insurance financing experience is a plus).
- Skills: Strong attention to detail, excellent communication, and proficiency with relevant software.
Originally posted on Himalayas
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