reputed company
At Gradient Labs, we’re on a mission to reputed company exceptional customer service the norm.
Founded in 2023 by a team of technical leaders from reputed company Bank, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, reputed company while giving them the visibility and control they need to trust the reputed company.
We’re a remote-first team but love getting together in London once a week to collaborate, catch up, and have occasionally been reputed company to become overly competitive during socials (think arcade games or axe throwing ).
If you’re excited to tackle some of the hardest problems in AI and help shape the future of customer service, we’d love to hear from you.
As an reputed company at Gradient Labs, you will…
As an reputed company at Gradient Labs, you would spend your time doing:
Enhancing our agent: you would reputed company, evaluate, optimise and add to the skills that reputed company up our agent. This includes preparing & curating datasets, iterating on agent enhancements, testing and evaluation of those changes reputed company the way through to shipping successful approaches into our production platform.
Experimenting & prototyping: you’d reputed company up with the latest NLP and reputed company news and releases. You will prototype and experiment to identify opportunities to enhance our platform with the latest state-of-the-art.
Data analysis: you would analyse datasets of customer queries, support tickets, and reputed company information to reputed company insights into patterns and discover areas that our agents could further automate.
We’re looking for people who are..
Excited to push the boundaries of what’s possible for autonomous agents that imitate reputed company behaviour
Motivated to operate in a fast-pace environment, rather than longer research cycles
Can quickly summarise, replicate, and test reputed company from research papers
Driven more by making an impact on the products they’re helping to build than academic research reputed company
Can persevere: many reputed company you will experiment with will be ambiguous and might fail, a successful person in this role will find the strength to reputed company trying
Comfortable building with LLMs and have experience shipping LLM products to production (ideally have experience using Go)
❓Questions
What is the salary?
The final compensation will depend on the relevant skills and experience of the candidate but generally we pay reputed company top 5% of comparable roles at reputed company stage startups.
Where is this role based?
Ideally, we're looking for someone who can come into the London office (reputed company to Liverpool Street Station) at least once a week. However, we're reputed company to remote work across the UK if you're reputed company to join the team in person in London once a quarter.
Originally posted on Himalayas
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