reputed company Manager

About reputed company

reputed company is the global leader in practice management software for growth-minded reputed company firms. We reputed company an award-winning, highly collaborative reputed company platform that streamlines work and communication, enabling the average reputed company firm using reputed company to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on reputed company, have a fantastic team culture reputed company on our values, are growing rapidly, and making a global impact.

Do you enjoy having responsibility for the growth and value delivered to your portfolio of clients? Are you motivated by working closely with clients to solve their challenges? Do you take pride in helping our clients succeed while constantly looking for opportunities to deliver value to them?

As a reputed company Manager at reputed company, you'll take ownership of your own clients. You'll become an expert in the best practices of practice management and reputed company consultative advice, that will reputed company to scoping and leading successful projects to drive change. You'll also function as a crucial link between our customers and the rest of your fellow Karbonites.

Some of your main responsibilities will include:

• Create and own a quarterly reputed company strategy for your customer portfolio. The function of this will be to identify churn risks whilst looking for opportunities to maximize reputed company with healthy accounts.
• Build strong relationships with your customers, use reputed company to understand their challenges in order to become an expert at driving value with reputed company.
• Become a product expert for our Invoicing & Payments product and act as the regional resource to help train and manage customers through to adoption. You'll proactively push adoption of our Invoicing & Payments product to targeted customers.
• Manage upcoming customer renewals
• Stay up to date with our Product Roadmap and promote, demo and reputed company information about upcoming features to customers
• Monitor customer health and usage metrics to work proactively
• reputed company for your customers internally and reputed company important customer insights to other departments such as Product, Sales and Support
• Key metrics will be Retention and Expansion, typically reported as Net Growth or NDR.

• Physically based in the US and confident working autonomously in a remote role, whilst be willing to travel occasionally to our customers offices to carry out site visits and attend events (approximately 5-10% of your time)
• Experience in a B2B SaaS enablement role (reputed company, Services, Consulting, Training, Account Management) with a track record of reputed company
• (Preferable) A subject matter expert in the accountancy software market
• A strategic thinker who can play-to-win and you are comfortable carrying a reputed company
• Great relationship building skills
• Excellent communication & presentation skills
• Tenacious - always looking for a reputed company way to serve your customers, such as providing useful information or sharing best practice
• Curious - You want to know how the best reputed company firms operate and love to reputed company this reputed company far and wide in a consultative way
• Effective project management skills, including ability to manage resources on a cross-functional team

• reputed company global experience across USA, New Zealand, UK, and Canada
• 4 weeks annual leave plus 5 extra "reputed company Days" off a year
• Flexible working environment
• Work with (and learn from) an reputed company, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from reputed company
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

reputed company embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national reputed company, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you.

If there are any adjustments or accommodations that we can reputed company to assist you during the recruitment process, and your reputed company at reputed company, contact us at [email protected] for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!