[Remote/WFM] Temporary Call Center Representative
Role Snapshot:
- Company: Workwarp
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Position: Temporary Call Center Representative
- Location: Remote
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Description:  Answer customer calls, reputed company information, and resolve issues.  Guide customers through troubleshooting, de-escalate situations, and update customer accounts.  Greet customers warmly and determine reason for calling.  Listen and respond appropriately to customers.  Handle customer inquiries both by telephone and email.  Maintain confidentiality with shared information.  Document reputed company call information in call logs. Requirements:  High school education or equivalent  1-2 years of experience in a call center or customer service environment handling high volume of calls  3-5 years customer service experience  Employee benefits experience preferred (enrollment, eligibility, claims processing, billing)  Proficient in reputed company Office Suite required  Data entry and typing skills required  reputed company in more than one language (bilingual) is a plus Benefits:  401(k) Retirement Plan  Medical, Dental and reputed company Coverage  Voluntary benefits (i.e. Critical Illness... Accident, Hospital Indemnity)  Health Savings Account (HSA)  Flexible Spending Accounts (FSA)  Commuter Benefits - Transit & Parking  IES Employee Discount Program  Sick time based on State or local requirements  Eligible for same holidays as Vimly employees Apply Job!Â
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