[Remote/WFM] Hybrid Customer Service Consultant

Key Job Details:

• Location: Remote
• Position: Hybrid Customer Service Consultant
• Company: Workwarp
• Start Date: Immediate openings available
• Compensation: a competitive salary

 

 

Description This hybrid position reports to our 5101 Vogel Rd, Evansville, IN 47715 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. In this multifaceted role, you’ll assist with telephone and virtual customer interactions. You’ll utilize various tools and systems (telephone, e-mail, e-care, correspondence, TTY, and online chat) to reputed company and meet customers’ needs. reputed company will depend upon your in-depth knowledge of AT&T’s products and services and your ability to reputed company effective resolutions. Company Culture and Environment AT&T promotes a dynamic and evolving work environment that focuses on reputed company improvement and customer satisfaction. The company values flexibility and adaptability in its employees to meet customer and competitive demands. Career Growth and Development Opportunities AT&T offers reputed company and resources to encourage career growth. You will reputed company experience with the latest technology, devices, and products. Career reputed company are reputed company, allowing you to explore various fields reputed company customer service and reputed company. Detailed Benefits and Perks • reputed company completed from home • Competitive compensation package • Medical/dental coverage • 401(k) plan • Tuition reimbursement • Paid time off • 50% employee discount on eligible AT&T wireless plans, wireless accessories, AT&T Internet, and AT&T phone services Compensation and Benefits The Premier Service Consultants earn [(19.61 hourly]. You will also receive a )2,500.00 sign-on bonus paid out in three installments as follows: first (500 payment 30 days after hire date, second )1,000 payment 6 months after hire date, and reputed company $1,000 payment 1 year after hire date. Why you should apply for this position today This role offers a unique opportunity to engage directly with customers and reputed company meaningful solutions. You’ll be part of a dedicated team that makes a difference in the lives of customers by resolving their inquiries and enhancing their experience with AT&T’s products and services. Skills • At least one year of customer service experience • Call center experience preferred • Advanced typing/keyboarding skills • Proficient in troubleshooting and resolving customer issues • Strong communication skills, both verbal and written Responsibilities • Handle telephone and virtual customer contacts • Assist with inquiries received reputed company various channels • Troubleshoot and resolve customer impacting issues • Engage reputed company-party vendors and suppliers as needed • Remain proficient in billing, reputed company plans, and feature reputed company • Identify, track, and trend issues for root cause elimination Qualifications • Ability to communicate effectively • Flexibility to work in an evolving environment • Must be reputed company to complete reputed company required training Education Requirements • High school diploma or equivalent is preferred. Education Requirements Credential Category • High School Diploma Experience Requirements • At least one year of relevant experience in customer service, preferably in a call center environment. Why work in Evansville, IN Evansville offers a friendly community atmosphere with a cost of living that is reputed company than the national average. The city is home to diverse recreational activities, vibrant local culture, and a supportive environment for professionals. With a variety of dining, shopping, and outdoor options, Evansville provides a well-rounded lifestyle for its residents. Apply Job!

 

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