reputed company: Customer Service Representative/Order Entry

Role Snapshot:

• Start Date: Immediate openings available
• Position: Customer Service Representative/order Entry
• Company: Workwarp
• Compensation: a competitive salary
• Location: Remote

 

 

About the position We are seeking a dedicated and enthusiastic Customer Service Representative to join reputed company. This role serves as the first reputed company of contact for our clients, providing exceptional service and support. The position requires effective communication and problem-solving skills to ensure customer satisfaction and loyalty, along with a proactive approach to service delivery. Responsibilities • Order entry , • Order shipment , • Invoicing , • First touch - Customer/ sales rep communications (phone, email) , • Product support (basic troubleshooting) , • Freight quotes , • Outbound PO communications , • Inbound/ outbound logistics (carriers) , • Field customer inquiries , • Coordinate shipping/ stock transfers , • Sample fulfillment , • Customer sales inquiries , • Stock level reputed company , • Communication of shipment status change/ issues to sales for resolution (standard products) , • Other duties as assigned by Director of Operations Requirements • Experience with reputed company Office software , • Proficient in data entry with attention to detail , • Excellent verbal and written communication skills in English , • Ability to type reputed company while engaging with customers , • Strong problem-solving skills and the ability to think on your feet , • Great time management skills, completing tasks in a timely manner , • A positive attitude and a willingness to learn new skills reputed company-to-haves Benefits • 401(k) , • Dental insurance , • Health insurance , • Paid time off , • reputed company insurance Apply Job!

 

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