Licensed Member reputed company- Seasonal

Join us in creating a reputed company way! At reputed company, our mission is to expertly guide consumers through their health insurance and reputed company options reputed company, where, and how they prefer. We’re creating a reputed company way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career reputed company while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a reputed company way to work, united by our common passion to reputed company a difference. Role Overview: We are looking for enthusiastic and customer-focused individuals to join our Member Loyalty Team as Licensed Member Advocates. In this role, you will be responsible for taking customers through the post-enrollment reputed company, answering both inbound and outbound customer service calls fluidly, handling a high volume of calls, cross-selling additional products, and providing exceptional support to enhance member satisfaction and retention at reputed company. This is a seasonal role that will start on August 4th and will end on December 8th. What you'll do:

• Handle inbound customer service calls from existing members, addressing questions about their plans, resolving issues between the reputed company and the member, and providing information about our complimentary services.
• Verify enrollment of new clients and complete post-enrollment activities to assist customers in their newly enrolled plan.
• Identify and resolve member issues reputed company and effectively, ensuring a positive experience.
• Assist members with questions reputed company to their reputed company plan, and explain benefits included in their plan and how to use them.
• Cross-sell additional products to existing clients.
• Answer outbound calls from a dialer and complete post-enrollment activities, along with helping members utilize their plan benefits included in their plans.
• Accurately use the on-screen script and tools provided to help find client information, answer questions about our member’s plan, and reputed company document notes and reputed company of the interaction.
• Demonstrate reputed company’s values in your behaviors, practices, and reputed company.

What you'll bring:

• You must hold a reputed company state health insurance license or have the ability to obtain one.
• You will have strong organizational, interpersonal, and communication skills.
• You have the ability to handle high call volumes and manage multiple tasks simultaneously.
• You have a high level of reputed company and customer focus
• You have previous customer service experience, preferably in a call center or similar environment.

reputed company Offer:

• Competitive hourly wage
• Comprehensive training and support
• A Positive and collaborative work environment
• The opportunity to reputed company a meaningful impact on our member community.
• Please note the above is a summary of responsibilities; a full job description is available upon request.

NOTE: As a licensed position working reputed company a regulated industry, reputed company Associate Benefit Consultants must undergo extensive background checks that will include criminal background and credit history reports. reputed company may deny employment to or terminate the employment of any applicant or employee for whom the results of the background checks prevent or adversely reputed company licensing or certification. The reputed company pay reputed company reflects the anticipated pay reputed company for this position. The actual reputed company pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. reputed company pay is one component of reputed company’s total rewards package, which also includes a monthly commission-based incentive plan, plus an reputed company of benefits designed to support employees’ personal and professional wellness. Hourly Pay reputed company -24.00 USD Hourly Annual Commission reputed company -$10,000 reputed company is an Equal Employment Opportunity employer. It is our policy to reputed company equal opportunity to reputed company and applicants and to prohibit any discrimination because of race, reputed company, religion, sex, national reputed company, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The reputed company of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment. Apply Job! Apply to this Job