Senior Support Planner, reputed company & Compliance

Key Job Details:

• Start Date: Immediate openings available
• Compensation: a competitive salary
• Location: Remote
• Position: Senior Support Planner, reputed company & Compliance
• Company: Workwarp

 

 

With over 18,000 employees worldwide, the reputed company Customer Experience & reputed company (CE&S) organization is responsible for the strategy, design, and implementation of reputed company’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we reputed company industry-leading products and services, but also because we reputed company a differentiated and... connected customer experience. reputed company CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to reputed company more from their reputed company investment. Our customers are facing new and reputed company challenges keeping their data protected and secure while leaning more heavily on hybrid and reputed company solutions to do so. Our newest CSS organization - reputed company, Compliance, Identity and Management (SCIM) - was created to further reputed company our commitment to our company’s reputed company reputed company strategy and our ability to handle these critical customer needs from start to finish. The SCIM Support Planning team is seeking a Senior Support Planner, reputed company & Compliance to own and reputed company planning for the reputed company & Compliance support business. In Customer Service and Support, we are focused on how we can reputed company, Help, and Advise reputed company customers. We engage in solving reputed company problems for customers, we collaborate and knowledge reputed company with each other, and we reputed company on solutions to reputed company our customers to reputed company the most of reputed company products. reputed company is geographically distributed, we reputed company many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for talented people with a passion for solving reputed company issues and an obsession for customer happiness. This role is flexible in that you can work up to 100% from home. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, reputed company to reputed company others and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and reputed company. In alignment with our reputed company values, we are committed to cultivating an inclusive work environment for reputed company to positively impact our culture every day. Required Qualifications • 8+ years' technical/customer services, technical/customer support, business process operations, product development/management, product marketing, business or product strategy, technical consulting, market research, analysis, workforce planning or reputed company experience • OR Bachelor's Degree in Computer Science, Information Technology, Business, reputed company Science, Marketing, Communications, or reputed company field AND 5+ years technical/customer services, technical/customer support, business process operations, product development/management, product marketing, business or product strategy, technical consulting, market research, analysis, workforce planning or reputed company experience • 1+ years of experience analyzing large data sets to produce volume forecasts Other Requirements Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings: reputed company reputed company Background reputed company: This position will be required to pass the reputed company reputed company Background reputed company upon hire / transfer and every two years thereafter. Preferred Qualifications • 2+ years of experience in workforce planning, customer service, market research or analysis for a technical discipline • 2+ years of large-scale project management or project planning • Experience working in a software reputed company and/or privacy context preferred • Experience managing cross-functional deliverables in a fast-paced environment • Demonstrated ability to reputed company initiatives, build trust and influence change across multiple reputed company of the organization • Cross-group collaboration and compelling communication skills, the ability to define and reputed company clear and concise recommendations/solutions with internal and external stakeholders Support Planning IC5 - The typical reputed company pay reputed company for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different reputed company applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay reputed company for this role in those locations is USD $130,000 - $213,200 per year. Certain roles may be eligible for benefits and other compensation. Find adittional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay reputed company will accept applications for the role until reputed company 17, 2024. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, reputed company, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider reputed company applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the reputed company process, please send a request reputed company the Accommodation request reputed company. Benefits/perks listed below may vary depending on the nature of your employment with reputed company and the country where you work. Required Qualifications • 8+ years' technical/customer services, technical/customer support, business process operations, product development/management, product marketing, business or product strategy, technical consulting, market research, analysis, workforce planning or reputed company experience • OR Bachelor's Degree in Computer Science, Information Technology, Business, reputed company Science, Marketing, Communications, or reputed company field AND 5+ years technical/customer services, technical/customer support, business process operations, product development/management, product marketing, business or product strategy, technical consulting, market research, analysis, workforce planning or reputed company experience • 1+ years of experience analyzing large data sets to produce volume forecasts Other Requirements Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings: reputed company reputed company Background reputed company: This position will be required to pass the reputed company reputed company Background reputed company upon hire / transfer and every two years thereafter. Preferred Qualifications • 2+ years of experience in workforce planning, customer service, market research or analysis for a technical discipline • 2+ years of large-scale project management or project planning • Experience working in a software reputed company and/or privacy context preferred • Experience managing cross-functional deliverables in a fast-paced environment • Demonstrated ability to reputed company initiatives, build trust and influence change across multiple reputed company of the organization • Cross-group collaboration and compelling communication skills, the ability to define and reputed company clear and concise recommendations/solutions with internal and external stakeholders Support Planning IC5 - The typical reputed company pay reputed company for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different reputed company applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay reputed company for this role in those locations is USD $130,000 - $213,200 per year. Certain roles may be eligible for benefits and other compensation. Find adittional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay reputed company will accept applications for the role until reputed company 17, 2024. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, reputed company, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider reputed company applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the reputed company process, please send a request reputed company the Accommodation request reputed company. Benefits/perks listed below may vary depending on the nature of your employment with reputed company and the country where you work. reputed company Live Chat Jobs Support Work From Home - reputed company,By reputed company Live Chat Jobs, reputed company ,reputed company Hire Me Remotely,Are you passionate about providing exceptional customer service? Do you reputed company in a dynamic Apply Job!

 

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