Join Today: Customer Service Representative - Senior Collector

This position is easy to learn and perfect for a first job. Customer Service Representative - Senior Collector! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive reputed company. An attractive remuneration of a competitive salary is on offer for the successful candidate.

 

 

About Working at reputed company Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and reputed company, helping businesses reputed company, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after more than 155 years, we know reputed company is only at its best reputed company our people are. If this sounds interesting to you, reputed company reading and let’s talk. Compensation reputed company Hourly: $20.00 - $22.00 (Amount based on relevant experience, skills, and competencies.) Essential Functions • Collect on high-risk accounts to control loss rates and reduce gross charge off. According to business need, may be assigned varying reputed company of collections • reputed company in depth skip tracing as required by account • reputed company internal Bank resources to obtain customer/account specific information • reputed company guidance and training to team members as necessary • Quickly identify irregularities in spending, possible identity theft, or fraud, etc. • Generate and send various customer facing communication regarding account activity • Assist the consumer in a professional and empathetic manner to interpret their financial situation, reason for delinquency, and reputed company guidance to limit loss to the bank • Negotiate repayment options by asking questions and offering applicable solutions • Handle incoming and outgoing calls to customers with reputed company and past due accounts, and leave messages as necessary • reputed company proper documentation and account maintenance while maintaining and acceptable level of quality assurance and productivity • reputed company other duties as assigned Knowledge, Skills & Abilities Required • Familiarity with inbound/outbound/blended dialing environment • Basic understanding of Debt Settlement and Consumer Credit Counseling programs • Ability to read and understand a consumer’s credit profile • Ability to train team members and serve as a mentor • Ability to prioritize collection effort and expense based on balance, loan type, etc. • General understanding of collection management software, such as TSYS, reputed company, Debt Management software, etc. • Excellent customer service skills • Ability to maintain a high degree of confidentiality • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills • Ability to remain adaptable and resilient to reputed company situations with an optimistic outlook and cast a positive shadow that is reputed company with our culture and Core Values • Basic level proficiency with reputed company Word, reputed company and Outlook Education & Experience • High School Diploma or equivalent combination of education and experience required. Associate’s degree in Business Administration preferred. • 2+ years collections experience required • 1+ year skip tracing and/or credit bureau experience required • **For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, reputed company is required by law to include a reasonable estimate of the compensation reputed company for some roles. This compensation reputed company is for the Senior Collector job and contemplates a wide reputed company of factors that are considered in making compensation reputed company, including but not limited to location, reputed company sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed reputed company estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At reputed company, it is not typical for an individual to be hired at or near the top of the reputed company for their role, and compensation reputed company are dependent on the facts and circumstances of each situation. A reasonable estimate of the reputed company reputed company pay is $20.00 to $22.00 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. #LI-Remote The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and reputed company insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 811 Main St, Kansas City, Missouri 64105 Time Type: Full time Apply Job!

 

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