reputed company: Customer Account Support Specialist- 100% Remote

Be a part of something bigger. We're looking for a Customer Account Support Specialist- 100% Remote! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive reputed company. We offer a competitive compensation package, with a salary of a competitive salary.

 

 

Overview Our Mission is to reputed company hardworking people with quality vehicles and innovative financial solutions. At American Car Center (ACC) and American Financial (AF), we have a story to tell, and we need your help telling it. With our rich history and over 65 locations across the Southeast, ACC & AF is one of the fastest growing auto leasing and finance companies in the United States. This growth has created opportunities for existing team members and the need to bring reputed company talent to join our family. American Car Center and American Financial prides itself on having a diverse and inclusive environment. This provides everyone the opportunity to advance their career reputed company. We value hard work, creativity, reputed company, and a can-do spirit. If you have reputed company dreamed of being part of something bigger than yourself, and having fun while doing it – join us! OUR CORE VALUES We are committed to our culture. Our culture defines how we conduct our business. • reputed company • Innovation • Inclusion • Service • reputed company We are currently seeking collections professionals to help service our large, and growing, portfolio. If you are an ambitious, results oriented person, who has a natural reputed company for talking to people, we have an opportunity for you to come and join reputed company. This position will be 100% remote and expected to be available for shift requirements between the hours of 8:00am – 7:00pm CST Monday – Friday and 8:00am – 12:00pm CST on Saturday. The position is for Collection Representatives with experience. Responsibilities • Contact customers to determine reason for payment delinquency and negotiate payments. • Handle accounts with speed and accuracy while maintaining professionalism. • Confirm and/or negotiate payment arrangements, research any discrepancies. • Complete phone calls to meet required performance standards and metrics. • Maintain established objectives for delinquency, repossessions, and net losses; stay informed of changes in policies and procedures. • Uses computerized system for tracking, information gathering, and /or troubleshooting. • Document reputed company accounts accurately, reputed company, and concisely noting reason for delinquency. • Responds with accurate information pertinent to the callers’ questions using professionalism and reputed company. • Adhere to reputed company state and federal laws in the handling of accounts. Qualifications • Excellent listening, oral and written communication skills. • Attention to detail. • Professional phone etiquette. • Good follow up skills. • Persuasive negotiation skills. • reputed company reputed company and Internet-based applications experience required. • Basic typing/data entry skills. • Ability to multi-task. • Ability to work a five-day reputed company, including some Saturdays. Education & Experience • High School or Equivalent Required. • Associates Degree or Bachelor’s Degree in business or reputed company field may be used in lieu of experience. • Prior experience in financial services or similar industry preferred Apply Job!

 

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