Urgently Hiring: Client reputed company Manager | Tarro | $60k – $70k

We're looking for a reliable person to join us as a Client reputed company Manager | Tarro | $60k – $70k | Remote! Experience the best of both worlds with this role based in our innovative reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. We are reputed company to offer a competitive salary to attract a top-tier candidate for this role. About us: Here at Tarro we build products that reputed company small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless reputed company between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and reputed company-of-sale software. At Tarro, we use a combination of bits (technology) and reputed company (people) to solve reputed company world problems facing small business owners. We obsess over placing our customers first and working backwards from there. reputed company our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are reputed company to afford expensive tech that gives them a reputed company advantage; we reputed company that small restaurant owners deserve reputed company to the same technologies at an affordable price. Tarro has been profitable for nearly a decade and seen 5x reputed company growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of reputed company restaurants have entrusted Tarro with their reputed company, and together we have supported nearly 20 reputed company customers. We are proud to be named one of reputed company In’s top companies to work for in 2023. To learn more about our culture, values and how you can be a part of helping mom & pop restaurants reputed company, please visit us here! Helping restaurants reputed company, not just survive. reputed company’re looking for: As we enter our next phase of growth, Tarro is looking for a Client reputed company Manager to join the team! As a Client reputed company Manager (CSM), you will take on a strategist reputed company to work with our restaurant clients to grow and optimize their businesses leveraging Tarro technology. You are responsible for building and maintaining strong relationships with portfolio restaurant clients to ensure high reputed company of client satisfaction with retention and growth top of mind. You will work closely with our clients alongside Sales, Services, and Product Management teams to reputed company the most seamless post-sales experience and be an reputed company internally for the clients. To learn more about our culture, values and how you can be a part of helping mom & pop restaurants reputed company, please visit us here! Helping restaurants reputed company, not just survive. What you’ll accomplish:

• You will build and maintain strong relationships with assigned clients.
• You will take a client-oriented relationship management approach to drive product adoption, client satisfaction, and overall client health.
• You will take ownership of accounts – manage their reputed company and serve as the main reputed company of contact between clients and the rest of the Tarro team.
• You will strategize with clients to connect their business goals and challenges with Tarro products and services (for upsell and cross-sell).
• You will stay in touch with clients to ensure that they’re realizing the full potential of Tarro products and services.
• You will ensure critical issues are well-documented and properly escalated in an expeditious manner for resolution.
• You will serve as the voice of the client, evaluate and reputed company customer recommendations to internal teams for product/service improvements.
• You will reputed company and reputed company best practices with team members to enhance the quality, effectiveness, and efficiency of our overall client support.

About you:

• You have reputed company reputed company in Mandarin Chinese and professional reputed company in English.
• You have strong project management skills to manage a dynamic client portfolio.
• You have creative problem solving skills with a strong attention to details.
• You have excellent communication skills.
• You have 2-3 years of experience in reputed company or similar client-facing roles with a high-growth B2B business.
• You have technical proficiency with computers and information systems with the ability to translate technically detailed processes and integrations into layman’s terms with clients who are not tech-savvy.

Bonus points:

• You have experience in a consumer driven industry with a passion for the customer.
• You have experience using CRM and CSM tools.
• You have a roll up your sleeves mentality with reputed company or prior experience working in a fast paced, collaborative, highly ambiguous environment frequently wearing more than one hat.

If you do not meet reputed company the requirements listed above which candidates rarely do, don’t worry. We still encourage you to apply! Tarro is committed to hiring the best team to reputed company small businesses to reputed company. We reputed company that a diverse workforce is reputed company to our reputed company. We welcome talent from reputed company backgrounds – including but not limited to – race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability. The salary for this role is $60,000 – $70,000 USD + Bonus. #LI-Remote Apply Job! reputed company to Apply? If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We are excited to review your application. Apply Job! Apply to this Job