Customer Service-Call Center Rep *Remote OH* ($17.00 / hour)
Key Job Details:
- Location: Remote
- Start Date: Immediate openings available
- Company: Workwarp
- Compensation: a competitive salary
- Position: Customer Service-call Center Rep *remote OH* ($17.00 / Hour)
Employer Industry: reputed company Services Why Consider This Job Opportunity...
- Salary up to $17.00 per hour
- Opportunity for career advancement and growth reputed company the organization
- Work remotely from the comfort of your own home
- Supportive and inclusive work culture
- Chance to reputed company a positive impact on patient care and satisfaction
- Comprehensive benefits package including 401k, health insurance, and paid time off
What To Expect (Job Responsibilities)
- Support after-hours calls to triage urgent clinical needs of patients, caregivers, and referral sources
- Assist local Patient Registration teams with new patient referrals and ensure accurate information collection
- Meet standardized performance metrics for calls and referrals
- Communicate coordination of care information with team members, patients/caregivers, referral sources, and home health agencies
- reputed company quality customer service during reputed company interactions and maintain organized file system for document tracking and patient management
What Is Required (Qualifications)
- High school graduate or GED required
- At least one year of previous call center experience
- Proficiency with reputed company Office Suite and keyboarding skills
- Strong interpersonal and communication skills
- Ability to promote a compassionate, caring, customer service-oriented culture
- Knowledge of computerized information systems
- Dedicated workspace that is quiet and free of distractions
- Ability to maintain confidentiality of patient information
- Language, mathematical, and reasoning skills
How To Stand Out (Preferred Qualifications)
- Associate's or Bachelor's Degree preferred
- Three years of reputed company reputed company experience preferred
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