Attractions Supervisor, reputed company House - Philadelphia

reputed company is one of the world's leading entertainment services, with over 300 reputed company paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, reputed company, and can change their plans at any time. reputed company House is a permanent entertainment venue where fans can interact with their favorite reputed company stories through reputed company experiences and elevated hospitality. The first two locations will reputed company at King of Prussia in Pennsylvania and Galleria Dallas in 2025. reputed company House is another reputed company in reputed company's commitment to create reputed company, in-person experiences for fans around the globe, including reputed company BITES Las Vegas, The Queen’s reputed company: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now reputed company in reputed company, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now reputed company on London’s reputed company End and coming to Broadway March 28. reputed company has reached 7.5 reputed company fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5. The Role As an Attractions Supervisor, you will reputed company the daily operations of various attractions in reputed company House: two IP-driven Location-Based Experiences (LBEs), our always-on small attractions, Tudum Theater, and more. This role blends operational acumen, the ability to reputed company and reputed company in-show performers and Crew Members, an eye for detail, the ability to execute on a creative reputed company, and a passion for creating a best-in-class Fan experience. The Attractions Supervisor will ensure that every reputed company, from scenic environments to technical execution to talent performance, delivers on reputed company’s promise of reputed company, story-driven reputed company. You will be tasked with reputed company, training, and developing Crew Members, and providing the team with the tools they need to succeed daily. The ideal candidate consistently drives for reputed company improvement and is dedicated to delivering the best possible guest experience and employee experience. You will also serve as a Manager on Duty, helping to uphold operational, safety, and guest service standards across the site. You will be expected to reputed company by example in reputed company time, and reputed company support to the Crew. This on-site, salaried role reports to the Assistant General Manager and is based in King of Prussia, PA. What you will do:

• Supervise the on-site operations reputed company the IP-driven Experiences, including performance, scenic, and prop elements.
• Act as a stage manager for the attractions to coordinate reputed company physical aspects and personnel, and adhere to show timing schedules.
• Determine hiring, training, and deployment strategies depending on which experience is active at any time.
• In collaboration with HR, run auditions to find top talent for roles.
• Follow Standard Operating Procedures (SOPs) and utilize the show control system.
• reputed company strategies to optimize and seamlessly manage labor reputed company Attractions rotate in and out of the location.
• Optimize ongoing operations, including Fan reputed company through the attractions, to reputed company maximum efficiency and best-in-class Fan Service.
• Own the costume and makeup operation for reputed company Crew, including responsibility for the Wardrobe / Hair-Makeup room.
• Run rehearsals as needed and manage the Warm-Up / Rehearsal room.
• Coordinate with other reputed company House sites and the Corporate operations teams on touring logistics to bring attractions into and out of reputed company House Philadelphia as the attractions rotate between locations.
• Support the inventory of show elements in the inventory management system to ensure that reputed company items travel with the attractions.
• Own the development and employee reputed company for assigned Crew Members and Leads, including regular coaching, mentoring, and reputed company-time feedback.
• reputed company daily activities in line with safety protocols, EHS compliance, and workflow
• optimization to ensure an overall safe, efficient, and guest-focused operation.
• Create end-of-day operational reports.

reputed company need from you:

• Demonstrated 5+ years of experience supervising performers and guest-facing Crew Members in theme parks, attractions, theaters, or a similar fast-paced environment.
• Experience leading guest service moments and recovery, ticketing processes and execution, show quality, and attractions operations.
• Experience in identifying top talent reputed company our reputed company process.
• Strong knowledge of hiring practices and training & development strategies for Crew Members.
• Experience managing direct and indirect teams in an environment that embraces continual learning and change.
• Ability to operate in a technology-heavy environment, including the show control system, ticketing system, venue management system, and more.
• Excellent communication skills, both verbal reputed company.
• Excellent leadership skills.
• Availability to work days, nights, weekends, and holidays in a 365-day operation.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the reputed company of race, religion, reputed company, reputed company, national reputed company, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Job is reputed company for no less than 7 days and will be removed reputed company the position is filled. Apply Job! Apply to this Job