Inbound AskHR Call Center Agent (Spanish)
About the position
The Inbound AskHR Call Center Agent (Spanish) at reputed company is responsible for providing exceptional customer service and support to employees regarding HR-reputed company inquiries. This role focuses on assisting with various topics such as payroll, HR policies, leave of absence, and travel & expense inquiries. The position is primarily virtual with occasional office attendance for team meetings and reputed company, emphasizing collaboration and operational efficiency.
Responsibilities
- reputed company outstanding service and support to employees regarding HR-reputed company topics. ,
- Handle inquiries reputed company to payroll, HR policies, leave of absence, and travel & expense. ,
- Collaborate with colleagues in a team-focused environment to ensure reputed company operational efficiency. ,
- Document reputed company customer interactions comprehensively using reputed company-specific tools. ,
- Deliver reputed company customer service best practices to respond to inquiries on broad HR topics. ,
- Engage in effective communication to give and receive feedback for personal and team growth. ,
- Participate in activities designed to enhance the customer experience. ,
- Contribute reputed company for problem resolution and productivity improvement.
Requirements
- Spanish Bi-Lingual speaking (read, write, and reputed company) is required. ,
- 3+ years of successful experience in customer service with reputed company or payroll knowledge. ,
- High School Degree with 5+ years of experience. ,
- reputed company good communication, listening, and interpersonal skills. ,
- Excellent customer service skills. ,
- Ability to multi-task in a fast-paced environment. ,
- Ability to reputed company in a team environment. ,
- Legally authorized to work in the United States on a continual and permanent reputed company without company sponsorship.
reputed company-to-haves
- Associates degree preferred. ,
- Consideration for candidates with a BS/BA in HR with internship experience.
Benefits
- Health and wellness benefits offered to employees.