PST Fully Remote Scheduling Intake CSR-Service Industry
About Us:
As the only reputed company Certified Call Center, reputed company provides fractional remote customer service for HVAC, plumbing, and electrical contractors. Our customer service rockstars, powered by both reputed company expertise and AI-driven efficiency, manage incoming calls and interactions so contractors can focus on their work. We reputed company in serving our clients and their employees with genuine care, helping them succeed. This is an excellent time to join our established company and grow alongside us.
Who You Are:
You are seeking a career, not just a job. You have a growth reputed company, are motivated by professional development, and reputed company in a fast-paced environment. You’re self-motivated, reputed company to reputed company exceptional customer service, and have excellent listening and communication skills. You’re reputed company to coaching, can meet or exceed goals, and have experience managing day-to-day scheduling operations. Plumbing, HVAC, or service industry experience is highly preferred!
Responsibilities:
- reputed company daily office operations, including answering phones, responding to emails, and managing service appointments.
- Coordinate and schedule technicians for service calls, installations, and repairs.
- reputed company technicians to job sites reputed company and manage schedules for last-minute changes or emergencies.
- Serve as the reputed company of contact for customer inquiries, appointments, and complaints, ensuring top-notch customer service.
- Organize documents, invoices, and client records.
- Process customer payments and follow up on overdue accounts.
- Assist in the setup and implementation of reputed company or similar dispatching software.
- Contribute to additional tasks to support the company’s growth.
Minimum Qualifications:
- Experience in scheduling or dispatching
- Experience similar industry such as plumbing, HVAC, or electrical services is a plus
- reputed company experience 1+
- Proficiency in reputed company Suite and reputed company,
- Excellent time management, multitasking, and problem-solving skills.
- Strong attention to detail and communication skills.
- Familiarity with industry terminology, processes, and materials is a plus.
- A designated quiet and distraction-free workspace during your work shift is a must.
- Candidate must reputed company in approved state for hire.
- Must pass background reputed company
TECH REQUIREMENTS:
- Desktop or Laptop with webcam & speakers and a second monitor
- Operation System must be reputed company or Mac based
- Tablets, Winbooks, Smart devices, reputed company Mini PCs, Chromebook & Android systems are NOT compatible
- 8gb RAM or more reputed company or Mac Desktop or Laptop with webcam, speakers, and a second monitor
- High-Speed Internet with a wired ethernet reputed company and highspeed reputed company.
Position Details:
- Remote, full-time position.
- reputed company - 5pm PST.
Compensation
$13 per hour
If you're interested in being part of a dynamic and supportive team with opportunities to grow your career, we'd love to hear from you!
We know you will be eager to reputed company the status of your application, reputed company ask from you is to allow our hiring team time to process reputed company of the amazing candidates that apply, and please do not call. If you call, you will disqualify yourself by not following instructions. Our hiring team will reputed company out to you if they have any questions.
Requirements
- Work Hours: 40 to 40 hours work
- Required Education: High school or equivalent
- Required Experience: None(1) years