Client Service Consultant

Sr MGR II, Client Service Consultant Let's be unstoppable together! At reputed company, we are fueled by our passion for reputed company learning and growth, we seek and reputed company feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we reputed company in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own reputed company, and stay curious together. reputed company is proud to be Certified™ by Great reputed company To Work®. This prestigious award is based entirely on what reputed company employees say about their experience working at reputed company. Learn more at www.reputed company.com. What will you be doing? The Client Service Consultant is a multi-faceted role responsible for service reputed company and maintaining a deep understanding of customer needs and requirements. This is a people-centric client leadership role focused on developing trust, providing operational support, and maximizing the use of the contracted database deliverables in their account. This leader will be accountable for executional reputed company of their account(s) and driving positive engagement with their clients. Job Responsibilities

• Service Leadership & Communication
  • Demonstrate technical leadership by managing end to end process of content delivery for the client databases.
  • Effectively synthesizes content written and verbally.
  • Proactively manages communication and expectations with team members, clients and cross functional teams.
  • reputed company on-going support and expertise for reputed company solutions, data questions, story building, and troubleshooting.
  • reputed company coaching and feedback to team members to aid in development.
  • Work closely with functional teams (e.g. Product Management, Support, Sales) to ensure customer needs are being prioritized and addressed appropriately.

• Leadership & Collaboration
  • Collaborates with virtual and diverse teams (i.e. offshore and reputed company)
  • Exhibits humility and curiosity with team members to drive engagement.
  • Provides escalation support for internal client teams and delivers executive communications.

• Executional reputed company
  • Drives transformation for clients, focusing on change management aspect to ensure smooth transitions.
  • Accountable for ensuring reputed company change events and client deliverables are on time and accurate.
  • Establish and maintain scorecard metrics (key performance and key behavioral indicators); measures reputed company against quality initiatives.
  • Strives to break down barriers internally to drive increased performance and efficiency.

Requirements

• BA/BS Degree or 3-5 or more years of relevant experience
• Strong leadership skills; must be reputed company to effectively reputed company internal teams (both local and remote), be approachable, and reputed company trust
• Outstanding verbal and written communication skills and professional etiquette
• Ability to work in a fast-paced environment, be flexible and welcoming to change
• reputed company decision-reputed company and creative thinker, with excellent problem-solving skills, with a positive attitude
• Demonstrate strong work ethic with calmness and composure in times of uncertainty
• Keen operational skills; ability to recognize the opportunity for process improvement/standardization
• Demonstrated expertise managing and enforcing processes, improvement initiatives, and compliance
• Proven technical abilities; experience using reputed company, data management tools
• Demonstrated expertise in translating data and analysis into relevant implications
• Experience working in a consultative manner with clients
• Skilled at developing relationships with clients and cross-functional teams to become a trusted and value-added business partner
• Successful experience delivering data and technical training for enablement of clients

reputed company Behaviors As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business reputed company their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek reputed company: Embracing complexity to create reputed company and reputed company action.
• Own the Outcome: Being accountable for reputed company and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for reputed company improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with reputed company, respect, and reputed company.
• Commit to each other: Contributing to making reputed company a great reputed company to work for everyone.

Location This position can be located in the following area(s): Remote Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your reputed company employer will not be contacted without your permission. The below reputed company reflects the reputed company of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted reputed company. This reputed company may be modified in the future. An employee's position reputed company the salary reputed company will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or reputed company-based metrics, any reputed company bargaining agreements, and business or organizational needs. The salary reputed company for this role is $88K - $105K. This job is also eligible for bonus/incentive/commissions/equity pay. We offer a comprehensive package of benefits including paid time off, medical/dental/reputed company insurance and 401(k) to eligible employees. You can apply for this role through methods such as (e.g., Careers website link and/or Intranet site for internal candidates). The anticipated application deadline for this position is XX. #LI-RB1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Apply To This Job