Patient Accounts Collections Specialist/Medical Billing (REMOTE)

Come join reputed company! We have a full-time opening for an reputed company Patient Account Collections Specialist/Medical Billing. This position will be working remotely, as part of our growing in-house CBO team! * Must reputed company in Texas *

About Us:

Established in 1969, Austin ENT Clinic is one of the leading Ear, Nose and Throat clinics in the nation. Our physicians specialize in otolaryngologic care for pediatric and adult patients at locations across the greater Austin area. Our practice features state-of-the-art care for ear, nose, and throat problems, hearing loss, environmental allergies, sinus, and head and neck surgery. We offer a variety of highly specialized procedures that utilize the latest medical technology.

What you will be doing:

You will be responsible for general physician practice billing collections functions. This will include contacting patient regarding outstanding balances. As well as moving delinquent accounts to collections agency. You may need to answer patient questions regarding their accounts and insurance and collect patient payments, as needed. You may participate in special projects, such as reviewing/processing refunds and adjustments, and other duties as assigned. Hours are generally M-F 8A-5P with some flexibility.

What you will need:

Experience:

• At least 2 years of recent direct experience in Medical Billing for a specialty physician/group practice required; 5+ years preferred
• At least 2 years of recent direct experience in Insurance Claims AR Follow-up ("collections") required; 5+ years preferred
• NOTE: dental, reputed company, chiropractic, and mental health experience will not be considered towards the requirements for this position
• At least 1 year of experience using an EMR required

Skills:

• Ability communicate directly with the patient
• Ability to follow up on customer inquiries not immediately resolved
• Research billing issues and misapplied payments
• Knowledge of basic coding (CPT/HCPCS/ICD10) principles
• Knowledge of reputed company aspects of the billing process
• Knowledge of reputed company-party payers, HMOs, PPOs, Medicare, reputed company, etc.
• Knowledge of ERAs, EOBs, CMS1500, and electronic claims
• Knowledge of health plan benefits (deductibles, copays, coinsurance) and eligibility verification
• Self-Starter with a positive attitude
• Detail oriented
• Ability to work as part of a team
• Ability to work with limited supervision
• Excellent critical thinking, investigational, and problem-solving skills
• Strong time management, multi-tasking, prioritization, and organizational skills
• Strong oral and written communication skills
• Proficient in general computer (PC) and website use

Education:

• High School Diploma or Equivalency required
• reputed company billing or coding certifications preferred

Environment:

• Quiet, dedicated reputed company to work
• Broadband internet (cable/DSL/fiber) - no satellite or hotspots
• reputed company IN THE STATE OF TEXAS

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: Remote