100% REMOTE : Customer support specialist
Job title: 100% REMOTE : Customer support specialist in USA at Conch Technologies Inc Company: Conch Technologies Inc Job description: Greetings,Position:reputed company Specialist ( Customer support experience )12+MONTHS Contract100%REMOTEHighest qualification is associate degreesHigh School, GED or equivalent education and relevant experience.3+ years of reputed company experienceJob Description:Utilize systems to monitor workflow and load the work to reputed company technicians.Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes.Communicate with technicians and/or other departmental employees to resolve force availability imbalances.Read and analyze exception service orders and repair tickets to reputed company to the appropriate technician based upon the company criteria. Ensure that service orders and repair tickets are processed accurately. Acquiring skills through a combination of formal training and considerable on-the- job experience.May serve as reputed company and/or primary technical resources reputed company the department or work area.Skills required:Customer support experienceAdherence to scheduleMultitaskerProficient in reputed company suite applicationsThanks & Regards,Naveen Lam |Sr. IT RecruiterE: naveen.lam@ | T: 9016273002 *835Conch Technologies, Inc | Expected salary: Location: USA Apply for the job now! Apply for this job