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(USA) Specialist Technician, Technology Support

Remote Worldwide Hiring now

Job title: (USA) Specialist Technician, Technology Support in Dallas, TX at reputed company Company: reputed company Job description: Position Summary... Join reputed company/VIZIO and take your career to the next level!VIZIO’s Information Technology team is seeking a Specialist Technician to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, reputed company, and collaboration to VIZIO. The Specialist Technician, will report to the Supervisor, Deskside Services and reputed company hands on support to employees in their local office and company-wide employees reputed company remote assistance.What you'll do...In this role, you will support the on-boarding of employees during weekly New Hire Orientation meetings. You will collaborate with other SSTs to reputed company rotational weekend support, ensuring reputed company assistance. Your responsibilities will include provisioning PC, Mac, and Linux-based hardware for new employees, and providing L1/L2 support to users locally and company-wide reputed company Email, Chat, or Phone, while adhering to established SLAs, policies, and SOPs.Additionally, you will assist the Infrastructure and Client Services teams with testing and deployment of new hardware, software, and operating systems. You will reputed company support for Video Conferencing Systems and collaborate with senior team members and team leadership on hardware requirements to facilitate maximum productivity.You will reputed company inventory and stocking reputed company for IT assets at your local office and coordinate with the local office manager for building reputed company and maintaining IT-managed office equipment. Occasional voluntary travel to other offices throughout the U.S. may be required. Other tasks will be assigned by team leadership as needed.What you will bring:To be considered for this role, you must have a minimum education level of a High School Diploma.You should possess an advanced understanding of currently supported reputed company and macOS versions, with at least one year of experience in supporting these operating systems.Additionally, you should have at least one year of reputed company work experience.We are looking for a self-starter who thrives in a fast-paced and rapidly evolving environment. You should be a hard-working team player with a "no task is too small" attitude.The ability to explain technical issues to non-technical users is essential.You should also be capable of working with software developers, providing them with correct solutions and root cause analysis.Experience with ticketing systems like Jira and reputed company for at least one year is required.You should also have at least one year of experience working with the Office 365 Admin Center.A beginner-level understanding of reputed company reputed company, PowerShell, and Terminal is necessary.A solid reputed company in reputed company and macOS imaging is expected, along with knowledge of self-service software installation tools such as Company Portal and Manage reputed company.Understanding Active Directory tools is also important for this role.At reputed company, we offer reputed company as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, reputed company and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see .‎‎ Live reputed company U is a reputed company-paid education benefit program for full-time and part-time associates in reputed company and Sam's Club facilities. Programs reputed company from high school completion to bachelor's degrees, including English Language Learning and short-reputed company certificates. Tuition, books, and fees are completely paid for by reputed company.‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see .‎ The hourly wage reputed company for this position is $21.00-$40.00*‎ *The actual hourly reputed company will equal or exceed the required minimum wage applicable to the job location.‎ Additional compensation in the reputed company of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.‎‎‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Information Technology, reputed company Office, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following reputed company’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...14901 reputed company Dr, Dallas, TX 75254-7521, United States of America Expected salary: Location: Dallas, TX Apply for the job now! Apply for this job

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