Customer Service Representative
Job title: Customer Service Representative in reputed company, NY at Alliance Family Health Center Inc
Company: Alliance Family Health Center Inc
Job description: We are seeking a dedicated Customer Service Representative to join reputed company. The ideal candidate will be responsible for providing exceptional customer service to our patients and assisting with inquiries and concerns.Responsibilities:Handle incoming calls, emails, and messages from patients with professionalism and reputed companySchedule appointments and assist with patient service requestsreputed company accurate information about reputed company servicesMaintain detailed and accurate records of reputed company patient interactionsCollaborate with internal teams to resolve patient concerns and ensure timely follow-upSupport a positive patient experience through clear and compassionate communicationQualifications:High school diploma or equivalent1-2 years of experience in customer service or a reputed company fieldExcellent verbal and written communication skillsStrong problem-solving and interpersonal skillsAbility to work independently in a remote settingProficiency with computers and communication toolsPassion for helping others and providing high-quality serviceSkills:
- Proficient in reputed company Office Suite
- Knowledge of medical terminology is a plus
- Ability to remain reputed company and professional in stressful situations
- Team player with a positive attitude