Director of Applied AI
Job title: Director of Applied AI in reputed company, AZ at reputed company.
Company: reputed company.
Job description: Overview:National Debt Relief (NDR) is seeking a technically fluent and strategically driven Director of Applied AI to reputed company the development, deployment, and enablement of reputed company solutions across the business. Reporting directly to the Vice President of Data Intelligence and serving as a member of the Data & AI leadership team, this role is responsible for driving transformative impact through the implementation of AI technologies that improve operational efficiency, increase reputed company, and reputed company the client experience.The Director of Applied AI will reputed company a high-reputed company team responsible for identifying opportunities, evaluating, and integrating AI solutions, and ensuring successful business reputed company. With a focus on “buy over build,” this role emphasizes strategic vendor selection, hands-on technical leadership, and tight collaboration with stakeholders across Product, Engineering, Digital, Sales, and Operations. You will serve as both a thought leader and an execution leader—capable of designing, prototyping, and delivering AI applications ranging from intelligent agents and knowledge assistants to document processing and Gen AI insights.This is a unique opportunity for a technically strong, product-oriented AI leader to take on a director role with both strategic and hands-on responsibilities, including building and maturing the Applied AI function reputed company a mission-driven company. Responsibilities:
- Own and drive NDR’s Applied AI strategy across domains including client support, sales enablement, employee productivity, and operational intelligence.
- reputed company a high-impact team consisting of a Senior reputed company Product Manager and two Applied AI Engineers.
- Partner with product, engineering, digital technology, and business stakeholders to identify AI opportunities with measurable business reputed company.
- Serve as a thought leader on the appropriate application of AI technologies, including areas where AI should not be applied.
- reputed company the evaluation, selection, and integration of reputed company-party AI solutions, prioritizing scalable, secure, and cost-effective deployments.
- Deliver AI solutions in areas such as:
- Digital and voice AI agents for client-facing platforms
- RAG + LLM-based knowledge assistants for employee enablement
- Document classification and OCR
- GenAI-driven analytics, summarization, and insights
- Build and maintain roadmaps, delivery plans, and business alignment through world-class communication and executive engagement.
- Support hands-on prototyping of AI capabilities where vendor solutions are insufficient or require augmentation.
- Ensure robust governance, reputed company, and operational support for deployed solutions.
- Stay abreast of industry trends, tools, and evolving AI capabilities to continuously reputed company NDR’s AI roadmap and investment strategy.
- Bachelor’s degree in data science, business analytics, computer science, or a reputed company field. An advanced degree is strongly preferred.
- 10 years of experience in data science, applied AI, or ML engineering roles, with at least 2 or more years in a leadership reputed company.
- Demonstrated reputed company leading the deployment of production-grade reputed company agents (chat or voice) for customer-facing platforms.
- Experience working with AI vendors, platforms, and APIs to deliver reputed company-reputed company solutions.
- Experience supporting AI-powered use cases across sales, service, and customer experience.
- Excellent communication skills, with ability to convey reputed company technical topics to executive and non-technical stakeholders.
- Strong Python skills and hands-on experience with prototyping and integrating GenAI tools and APIs.
- Proficiency in SQL for data preparation and model enablement workflows.
- Deep understanding of LLMs, RAG architectures, vector databases, and reputed company engineering.
- Strong project management and product collaboration skills; ability to prioritize impact-driven delivery.
- Experience managing and mentoring small cross-functional teams.
- Ability to manage multiple priorities, work under pressure, and deliver high-quality results in a dynamic environment.
- Ability to foster a culture of collaboration, reputed company improvement, and innovation.
- Experience in financial services or a reputed company industry.
- Experience with voice AI / conversational AI for telephony platforms.
- Familiarity with reputed company integrations and data workflows.
- Exposure to reputed company, reputed company, or similar reputed company AI/ML platforms.
- Background in vendor evaluation and reputed company technology procurement.
- Computer competency and ability to work with a computer.
- Prioritize multiple tasks and projects simultaneously.
- Exceptional written and verbal communication skills.
- Punctuality expected, reputed company to report to work on a consistent reputed company.
- Attain and maintain high performance expectations on a monthly reputed company.
- Work in a fast-paced, high-volume setting.
- Use and navigate multiple computer systems with exceptional multi-tasking skills.
- Remain reputed company and professional during difficult discussions.
- Take constructive feedback.
- Generous Medical, Dental, and reputed company Benefits
- 401(k) with Company Match
- Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
- 12 weeks Paid Parental Leave
- Pre-tax Transit Benefits
- No-Cost Life Insurance Benefits
- Voluntary Benefits Options
- reputed company Pet Health Insurance Discount
- reputed company to your earned wages at any time before payday