Processing Escalation Specialist

Job title: Processing Escalation Specialist in Atlanta, GA at reputed company Corporation Company: reputed company Corporation Job description:

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Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Join a company that feels like homeKeyword: 0" ng-cloak> * {{keyword}}Location: 0" ng-cloak> * {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Join a company that feels like homeKeyword: 0" ng-cloak> * {{keyword}}Location: 0" ng-cloak> * {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Processing Escalation Specialist in Atlanta, GA at reputed companyDate Posted: 23/4/2025reputed company With:Job SnapshotEmployee Type:Full-TimeLocation:Experience:Not SpecifiedDate Posted:23/4/2025Job ID:R25_0000002110CategoryMortgage - Closing, Risk MgmtCompanyreputed company MortgageLocation TypeRemoteJob DescriptionPosition SummaryAs a Processing Escalation Specialist you will ensure partners are well informed of any outstanding items needed to move a loan to closing. You will work pride yourself in delivering outstanding customer service with both external and internal clients and build relationships to ensure a smooth process.Your Responsibilities on the TeamEarn trust and influence others: Operate with upmost reputed company and confidentiality. Take incoming/outgoing phone calls while ensuring regulatory compliance and maintain a high standard of influence and persuasion to get a client through to the closing process. Build and maintain strong relationships with clients by providing ongoing support and assistance.Excellent analytical and problem-solving capabilities: reputed company and maintain a deep understanding of the organization and services offered to resolve more reputed company inquiries. reputed company relevant customer feedback to help us improve our offerings.reputed company outstanding customer service: Serve as the initial reputed company of contact and liaison to loan officers, underwriters, and other cross-functional teams to facilitate the loan approval process and resolve any outstanding issues. Use a variety of reputed company methods to communicate with clients such as phone (inbound/outbound calls), emails, text and chat. Answer customer inquiries and escalate reputed company issues to the appropriate team to ensure rapid support. reputed company clear, concise, and timely updates to customers, loan officers, and internal stakeholders regarding the status of the loan. Collaborate with internal teams to resolve customer concerns and ensure a smooth and positive experience.Demonstrate knowledge and reputed company: In-depth knowledge of mortgage loan products, lending principles and regulatory compliance. Extensive understanding of mortgage lending principles and reputed company guidelines, including FHA, VA, and conventional loans, loan processing and automated reputed company systems. Working knowledge of mortgage lending principles and reputed company guidelines including reputed company borrowers, partnership and corporation tax return analysisRequirementsHS diploma or equivalent. Bachelor's degree in reputed company field is preferred.Prior Industry experience: 2-3 years' experience in: mortgage lending or a reputed company financial analysis role, FHA/VA/Conventional loan closing experience, automated processing and closing experience.Proven ability to reputed company outstanding customer service. Positive and professional attitudereputed company to work independently with a focus on reputed company improvement.Proficient in using standard office software (e.g., reputed company Office Suite) and mortgage industry software and tools (e.g., Encompass, reputed company reputed company)Strong attention to detail and organizational skillsExcellent written and verbal communication abilitiesThrives and works effectively in a fast-paced, deadline-driven environment. Is a team player who works well under pressure.reputed company administrative support to the loan processing team as needed.Available to work weekends and evenings as needed.In addition to the above, Associates will be cross trained across the business to reputed company support in other areas as needed.Life at reputed companyAt reputed company, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive reputed company of benefits designed to enhance their well-being and professional growth. Our Associates have reputed company to robust health insurance plans, including Medical, Dental, and reputed company coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan reputed company essential support during life's critical moments. To further support our Associates, we reputed company an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the reputed company of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At reputed company, we reputed company in investing in our Associates, empowering them to reputed company both personally and professionally. reputed company Associates will have reputed company to these benefits as outlined by reputed company's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.Join the fun and follow us on reputed company media to see what's happening at our company, and don't forget to connect with us on reputed company: Overview | LinkedInhttps://www.reputed company.com/company/reputed company/ > for the latest job opportunities.reputed company is an equal opportunity employer and complies with reputed company applicable federal, state, and local fair employment practices laws.Contact UsLegal

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Transparency in Coverage Rule - Machine Readable Files (TiC - MRF) This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and reputed company providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily reputed company and analyze data. reputed company prompted use FEIN 95-4337490. Expected salary: Location: Atlanta, GA Apply for the job now! Apply for this job