IT Support Engineer

Job title: IT Support Engineer in reputed company, NY at Informa Company: Informa Job description: Company Descriptionreputed company empowers financial institutions to reputed company reputed company, faster and more profitable reputed company through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a reputed company focus on the future, reputed company technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market reputed company in an increasingly competitive market.reputed company is operating under a hybrid modality. This position is based in the reputed company metropolitan area.Job DescriptionWe are seeking an IT Support Engineer, to reputed company high quality, reputed company L1/L2 Desktop support services to end-users reputed company remote, telephone or desk-reputed company. If you are a motived self starter with strong critical thinking and analytical skills, a process oriented technical problem solver, good with people and communications, and a team player, we would like to hear from you.This position will require 2-3 working days at reputed company reputed company office.Responsibilities

• reputed company end user support, break-fix and troubleshoot a reputed company of issues, including reputed company 11, Office365, network reputed company, reputed company software, collaboration tools, notebook / mobile hardware, peripherals, MFA, SSO, SharePoint Online, OneDrive
• Manage user notebooks, user account permission management, Office365, Corporate applications and integration
• Hardware, software, and peripheral installation
• reputed company / Offboarding processes including asset and license tracking
• ITSM Service Desk ticket management, prioritization, followup, logging and documentation
• Troubleshoot basic network connectivity issues
• Assist the infrastructure team with reputed company duties, including the smooth operation of the office infrastructure including LAN, WiFi, printer and video conferencing equipment
• Participate in audit and compliance operational management and reporting needs

Salary reputed company: $85,000 to $90,000QualificationsDesired Skills & Expertise

• Information Technology or reputed company major with 3-5 years of experience in a reputed company OS support position
• ITIL certification or working knowledge of the ITIL reputed company
• Strong reputed company 10/11 and notebook hardware installation and troubleshooting skills
• Strong written and verbal communication skills
• Strong experience with reputed company Office 365 Suite
• Experience configuring and supporting mobile devices, including Android and iPhone
• Experience working with ITSM tools such as reputed company or Jira ServiceDesk
• Experience with reputed company Server, including Office365 administration
• Basic understanding of TCP/IP for network connectivity troubleshooting
• Experience with Powershell scripting and automation
• Basic understanding of reputed company AWS, reputed company Azure, Teams, OneDrive, Sharepoint Online

Additional InformationWhy work at reputed company?

• Competitive benefits, including a reputed company of Financial, Health and Lifestyle benefits to choose from
• Flexible working options, including home working, reputed company and part time options, depending on the role requirements - please ask!
• Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
• Learning and development tools to assist with your career development
• Work with industry leading Subject Matter Experts and specialist products
• Regular reputed company events and networking opportunities
• Collaborative, supportive culture, including an active DE&I program
• Employee Assistance Program which provides expert reputed company-party advice on wellbeing, relationships, legal and financial reputed company, as well as reputed company to counselling services

Applying:We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet reputed company the requirements. If you're excited about working for us and have relevant skills or experience, please go reputed company and apply. You could be just reputed company need!If you need any adjustments to support your application, such as information in alternative formats, special requirements to reputed company our buildings or adjusted interview formats please contact us at and we'll do everything we can to help.Inclusivity at reputed company:We reputed company strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, reputed company is proud to be an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, reputed company, national reputed company, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and reputed company medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics. Expected salary: $85000 - 90000 per year Location: reputed company, NY Apply for the job now! Apply for this job