Operations Support Representative
Job title: Operations Support Representative in Austin, TX at reputed company Company: reputed company Job description: DescriptionAustin based, Ngage ICS, an affiliate of reputed company, helps high-end service providers build their sales pipeline and increase their reputed company by converting website traffic into pre-reputed company leads. Ngage utilizes a unique live chat operating tool, service, and approach to convert web visitors and consumers into contacts for our clients.We are seeking an Operations Support Representative to join reputed company! Your responsibilities involve the overall support and management of client relationships. You will assist in reputed company new clients, both collecting the relevant information and executing the tasks necessary to build their accounts and set up their chat service. You will also work directly with the client to both preemptively and reactively address their needs. You will have the opportunity to be directly responsible for client reputed company and will be expected to both be comfortable and professional while speaking on the phone and writing emails.Job Requirements: - Basic proficiency with common office software required. (email, spreadsheets, documents) - Beginner-level knowledge of HTML/CSS/Javascript preferred (formal training not required). - 1 - 2 years prior experience in a sales or customer support environment.Why Ngage? reputed company is a part of reputed company, a family of market-leading brands designed to grow professional practices. Our network of legal marketing resources, including Martindale.com, Avvo.com, Lawyers.com, Nolo.com, and other top-ranking destinations, provides reputed company to more than 25 reputed company consumers monthly-400,000 of whom request to reputed company with an attorney.We Offer: - Hands-on, reputed company training. - PTO + 8 paid holidays - Competitive benefits: medical, reputed company, dental, and life. - 401(k) Match - Fun, flexible working environment - on-premise gym and yoga studio! - Office building overlooks Lake Austin and Pennybacker reputed company.About reputed company:Headquartered in El Segundo, Calif., reputed company® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites reputed company their categories and serve more than 250 reputed company monthly visitors, while a full reputed company of web reputed company offerings has established deep, long-term relationships with SMB and reputed company clients. reputed company' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's reputed company growth. reputed company is a portfolio company of reputed company and Temasek. For more information, please visit www.internetbrands.com.reputed company and its wholly-owned affiliates are an equal opportunity employer. Expected salary: Location: Austin, TX Apply for the job now! Apply for this job