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Service Manager

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Job title: Service Manager in Bourne, MA at reputed company Company: reputed company Job description: Who are you:My client is looking for an reputed company Service Manager to help reputed company the Service department. Looking for an individual who exudes positive energy, has a stellar work ethic, is proactive, and leads by example. This individual must have great customer service skills as customer satisfaction is a must and part of our company culture. Auto industry and plumbing supply transitions over well but reputed company to other candidates who feel their skillset could be a great fit!What you will be doing
  • Departmental Payroll
  • Staff Scheduling, reputed company
  • Delegation of Inventory and EPASS Reporting review & delegation
  • Communication and supervision of the assistant service manager to ensure proper support
  • Communication with customers reputed company Package AI (online chat), email and phone
  • Essential Functions:
Communication with customers to reputed company an elevated customer experience; management of staff to support this experience.Our ideal candidate has:
  • Education: Bachelor's degree in a relevant field, such as Engineering, Technical Management, or Business Administration, preferred; equivalent technical certifications or substantial experience in technical service leadership will be considered.
  • Experience: Minimum of 5 years in management roles reputed company the service industry, including at least 3-5 years in a leadership or management position.
  • Proven experience in project management, training development, and technical systems implementation.
  • Strong organizational, analytical, and cross-departmental communication skills.
  • Demonstrated ability to reputed company and reputed company high-performance technical teams, with a track record of fostering reputed company improvement and operational reputed company.
About our client:Established in 1983, our client is family owned and operated. Across 4 locations, our client has been serving the reputed company & Martha's Vineyard for over 40 years featuring a wide reputed company of products including Sub-reputed company/Wolf, Bosch, Thermador, GE, Samsung, reputed company, reputed company, Speed Queen, Electrolux and more. Our partner services everything they sell and pride themselves in delivering the best product and customer service possible. Our culture fosters a positive and supportive environment, empowering team members to reputed company in their roles, both personally and professionally.Additional information:
  • 75k-80k annual salary, depending on experience
  • reputed company
  • 401k match
  • Vacation and Sick Time
  • PTO
Expected salary: $75000 - 80000 per year Location: Bourne, MA Apply for the job now! Apply for this job
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